Matrimony.com - Manager/Senior Manager - Supply Chain Management

Manager/Senior Manager Supply Chain Management with Matrimony.com Chennai

We at Matrimony.com are looking for Manager/Senior Manager for SCM.

About Us :

Matrimony.com Ltd is a signature internet conglomerate, managing Marquee brands such as BharatMatrimony.com and CommunityMatrimony.com. It is today, one of the fastest growing and profitable organisations in both the digital and offline space, with a reputation for innovation, technical excellence and entrepreneurship. From reaching out to South Asians across the map, in countries such as the UK, US, Dubai, Sri Lanka & Malaysia, to establishing a considerable retail presence with over 180+ self-owned outlets across India, Matrimony.com spells customer satisfaction & delight.

The company has pioneered several new business models (many of them global firsts) such as AssistedMatrimony.com, EliteMatrimony.com, CommunityMatrimony.com and Tambulya.com. CommunityMatrimony.com is the world's single largest conglomerate of over 300 community oriented portals. This track record for constant innovation and cutting edge products has won it primarily millions of customers, several prestigious global awards, and cream of investors such as Bessemer, Canaan and Mayfield.

What fuels Matrimony.com is the culture of entrepreneurship, passion and ethics that permeates across 3500+ strong team and top notch professionals at the helm of affairs.

Matrimony.com is also a conscientious corporate citizen with a span of CSR activities that include BharatBloodBank.com, BharatEyeBank.com, BharatGreenHands.com and AbilityMatrimony.com.

Designation : Manager/ Senior Manager

Role : Supply Chain Manager

Reporting to : Business Head

Function : Tambulya Market Place

Brief Description about the role :

The person will be responsible to deliver best in class experience for customers from order placement to delivery for all sales on Tambulya Online Market place.

This will include end to end supply chain optimization (network design, transportation optimization, inventory optimization etc.). He has to oversee inbound and outbound logistics of all Distribution Centres (DC), optimize costs and ensure on time delivery to customers in India and abroad.

A major part of his responsibility will be to negotiate with domestic and international logistics/courier partners, warehouse space for DCs and set a robust process for shipment tracking etc. He/she will be responsible for ensuring that all orders are agglomerated, repacked properly, processed, dispatched and delivered at pre-agreed costs and timelines.

Educational Qualifications :

- Bachelor's Degree with an MBA, with a total experience of a minimum of 6-10 years, including 3-4 years in supply chain and logistics, order processing, order management and procurement in e-commerce, FMCG or retail background.

Skill Sets :

- Strong Vendor negotiation and Vendor management skills.

- Advanced Excel skills, advanced proficiency with MS-Access and MS PowerPoint

- Strong financial and analytical skills with

- Coaching & mentoring skills for staff at Distribution Centers.

- Conflict resolution.

- Reporting & Decision making skills.

- Strong communication skills, with Proficiency in Hindi and English; Being multilingual will be an added advantage

Core Competencies :

- Independent, self-motivated person

- Well-presented, polite and tactful

- Must have a worked with a trusted network of vendors who are able to deliver on high quality and economical logistics solutions.

- Understanding of retail and e-commerce industry

- Ability to prioritize and manage multiple assignments concurrently, perform well under pressure, and meet deadlines, while ensuring acute attention to detail and accuracy.

- Project management skills with the ability to lead and influence cross-functional teams.

Threshold Competencies :

- Action Oriented

- Integrity

- Customer Focus

- Time Management

Key Deliverable :

- Develop and implement plans for fulfillment and delivery performance that satisfy consumer expectations, marketing requirements and financial targets while optimizing cost and speed.

- Support the team with analysis on key elements of SCM including Demand, Capacity Utilization and Costs (e.g. analysis of customer types and demand geographies, warehouse utilization and operational efficiency, activity based costing etc.)

- Lead and implement a business plan for the department that delivers all KPIs enabling growth and customer satisfaction whilst remaining efficient & controlling costs

- Focus on results and drive objectives to deliver business goals

- Hire, lead, manage and coach team of DC staff to build a culture of continuous improvement throughout the team

- Maximize demand planning processes to minimize stock holding and maximize availability.

- Manage the day to day and strategic performance of third party logistics providers.

- Deliver exceptional service levels through supplier engagement and service level reviews

- Coordinate activities and work flow with Business Head, Procurement team and Customer Service teams to ensure p and the Re sellers/Suppliers to meet agreed service levels.

- Monitor Daily and investigate to ensure that all processed Sales Orders are fulfilled on time by the customer service team to meet the SLA.

Abinaya Ramamoorthy
Talent Acquisition - HR
matrimony.com | Ph: 044- 30953024 Ext:712 | No. 94,TVH, Beliciaa Towers, Tower - 2, 10th Floor, M.R.C. Nagar, Chennai. PIN 600028