MasterCard - Technical Manager - Quality Engineering

Who is Mastercard-

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless- . We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Technical Manager, Quality Engineering

Overview :

- Quality Engineering team within MasterCard is about creating an ecosystem to build a world beyond waiting for all delivery teams to help achieve time-to-market, quality excellence, and higher customer satisfaction within all verticals including core, emerging payments, and value-added services.

- Unlike similar quality/testing leadership roles in other organizations, this position needs the deep understanding of software development practices, architecture, and performance engineering to help drive quality early in the lifecycle of a product development.

- This position will be responsible for driving adoption of Quality Engineering services (Testing Services, Performance Engineering, Testing and Environment automation, Development Collaboration, Continuous Integration, etc.) amongst various delivery teams within MasterCard.

- Position requires an extensive understanding of BDD/TDD practices, code review and analysis techniques, and open source agile testing frameworks. This position leads and manages staff, and assures staffing, training and objective setting.

- Interacts with technology staff including Software and Test Engineers, Operations, Developers, DevOps Engineers, Product Management, and Program management to identify the scope of project/s and deliver services.

Key questions :

- Do you have a good experience in software architecture and development with a passion for testing development - not just testing alone

- Are you an experienced leader who is passionate about innovative technology and its potential to help create a world beyond cash

- Want to lead development practices in Quality Engineering and DevOps

- Love being hands-on and eager to demonstrate a clear path of services adoption to your partners with demos, presentations, and prototypes

- Do you have a motivation to drive quality automation, strong unit test practices, and self-service culture as a part of software delivery practices

- Can you scale your communication at all levels starting from engineers to program managers to executives-

Role :

- Drive quality engineering, exploratory testing, and test automation covering all key practice areas including mobile, web, and API testing.

- Drive adoption of development services (Quality Engineering, Performance Engineering, Continuous Integration, Continuous Delivery, and Collaboration) amongst various delivery teams.

- Ensure that staff has skills and behaviours to perform tasks fully through effective communication of goals, objectives, performance and as necessary improvement plans.

- Recommend annual budgetary needs and ensure appropriate expenditures within that approved budget.

- Understand end-customer needs and associated value chain to drive processes and practices to ensure flawless customer experience.

- Foster strategic thinking and continuous learning to help MasterCard continue to lead as a technology company providing differentiating high-quality products and services to enable global commerce.

All About You :

- Bachelor/Master's Degree in Computer Science or equivalent work experience with exposure to management theories and concepts.

- Experience preparing and delivering executive level presentations to business and technology audiences.

- Experience mentoring and developing resources in a high-performance culture.

- Demonstrated success in leading a small to large-scale software development, testing, and performance across multiple groups.

- Sound knowledge of Java/.NET/C++, Spring, JUnit, Eclipse IDE, Selenium, QTP, Appium, Jbehave/Cucumber frameworks, Databases, APIs (REST/SOAP), Continuous Delivery concepts, and exposure to tools such as Jenkins/Bamboo, Nexus, Maven, SVN/GIT.

- Expertise in agile and waterfall delivery, life-cycle management tools (JIRA/Rally/Rational Concert), software testing standards, methods and conventions.

- Experience with performance engineering and profiling (e.g. Java JVM, Databases) and tools such as Load Runner, JMeter. Exposure to Application performance monitoring tools such as Dynatrace and Splunk desirable.

- Exposure to Cloud, Infrastructure-as-a-code concept, and tools such as Chef/Puppet desirable.

- Expertise with cross-browser and cross-device testing strategies (e.g. In the Wild testing) and automation via device clouds (Perfecto, Device Anywhere, Testdroid, etc)