Marsh & McLennan - Transformation Business Solution Architect - IIM/FMS/MDI/XLRI

Business Solution Architect

Marsh is seeking a Business Solution Architect to join Operations organization. In this role, you will be responsible for developing high quality business solutions in Agile context that deliver valued business outcomes and informed decisions. Build sustainable and repeatable capabilities that support delivery of the highest standards of service and execution. Research and monitor the external landscape to identify developments and translate them into operational implications for the company (e.g. regulations impacting business operations, documentation standards and change management methodologies):

What can you expect?

- To drive optimisation of operating models across Marsh, align them to best practices and realise benefits in terms of reduced costs, enhanced revenues, better controls and improved client satisfaction

- To support and design global solutions for business problems

- To identify areas of improvement within the business processes, systems and user experience.

- To work as part of an multi-disciplinary Agile team to design and deliver high quality business solutions

- To manage global stakeholders and teams in a robust manner to drive proposed change

- To build capabilities in business solution architecture and to enhance own & and team's expertise

What is in it for you?

Discover what's great about working at Marsh and McLennan Companies - from the opportunities that our size brings, to our commitment to our communities and understanding the benefits you'll receive. We are four businesses with one purpose: helping companies meet the challenges of our time.

As a global leader in insurance broking and risk management, we are devoted to finding diverse individuals who are committed to the success of our clients and our organisation. Joining us will provide a solid foundation for you to accelerate your career in the risk and insurance industry. You will join a team of talented professionals from across the globe, which is dedicated to helping clients manage some of the world's most challenging and complex risks. We can promise you extraordinary challenges, extraordinary colleagues, and the opportunity to make a difference.

Our rich history has created a client service culture that we believe is second to none. Our commitments to Diversity and Inclusion, Corporate Social Responsibility, and sustainability demonstrate our commitment to stand for what is right.

As a Marsh and McLennan Company colleague, you will also receive additional benefits such as:

- A competitive salary

- Employee friendly policies

- Health care and insurance for you and your dependents

- Healthy Work life balance

- A great working environment

- Flexible benefits packages to suit your needs and lifestyle

- Future career opportunities across a global organisation

We will count on you to:

- Serve as the source of knowledge concerning business processes, best practices and documentation standards

- Lead workshops to identify problems, understand impact and help design global solutions

- Build and articulate frameworks and methodologies that can also be self-administered by local teams

- Partner with local teams to understand nuances and enable adoption of global solutions

- Drive standardization of processes, operating model and user experience across business solutions

- Take accountability for designing solutions and obtaining buy-in

- Build strong working relationships and support design of the business function

- Help communicate best practices and changes to stakeholders at middle management level

What you need to have:

- Minimum 5 years' experience as a Solution Lead or Business Analyst

- Experience as team member in process blueprinting, digital transformation in global setup

- Experience in design/implementation of automation solutions

- Familiarity with Agile, Six Sigma and Lean principles preferred

- Insurance or Financial Industry experience preferred

- Experience in business process modelling preferred

- Excellent problem-solving and analytical skills

- Fluent in English orally and in writing

- Experience working with global stakeholders and cultures

- MBA from a premier business school

What makes you stand out?

- Working knowledge of Agile methodology, including producing user stories and participating in sprints and daily scrums

- Insurance domain knowledge

- Ability to communicate with all levels in the firm and outside of the firm

- Demonstrated ability to facilitate large groups across multiple disciplines

- An inquisitive mind that is not afraid to question current ways of thinking

- Coming up with creative solutions to business problems