Marketing/Site Merchandiser - eCommerce

Job Description for the Role of Site Merchandiser at Amazon

Are you customer obsessed, smart and analytical, strategic yet execution focused, entrepreneurial, and passionate about eCommerce? Do you want to be a part of one of the fastest growing and most innovative eCommerce businesses? Are you interested in working in a high impact role? If yes, this opportunity will appeal to you. Come join our Marketing team and help define the course of the Amazon business.

Amazon's vision is to enable customers globally to find, discover, and buy anything online.

The company's sales figure was at $48 billion in 2011 and is expected to grow by more than 25% this year. Amazon.com operates along with its affiliate websites, across the globe, delighting millions of customers every day.

We are looking for a smart, metrics and results-oriented Site Merchandiser who will be instrumental in improving customer experience and growing our business.

- The site merchandiser will be responsible for ensuring the best customer experience in one or more product line(s).

- He/she will plan, coordinate, and create emails and pages across the site; create and analyze metrics dashboards following traffic, click through, conversion, adoption and other web metrics.

- He/she will report on performance and action plans to the management team; will propose, plan and execute new features and projects, partnering with business and technical teams to achieve goals.

- He/she will help to drive feature launches and site improvements to completion by coordinating with project managers, developers, designers, and peers across the organization.

What will your responsibilities include:

- Tracking and analyzing customer needs based on customer behavior including searching, browsing and purchasing

- Formulating and executing the marketing plan. This includes email programs, new product launches, cross-category placements, developing and executing Amazon sitewide events etc.

- Developing storewide promotions and working closely with Vendor Managers and Instock

Managers to schedule and execute them:

- Designing and executing successful online customer experiences

- Identifying problems and opportunities and responding accordingly, engaging cross-functional teams where necessary

- Developing and managing SEO initiatives, free search improvement projects, online ads, social media campaigns and new traffic-driving content strategies

- Analyzing and sharing relevant metrics and best practices from the executed initiatives across the organization

- Developing, testing and analyzing new tactics to increase conversion rates and sharing them within the organization

What are we looking for:

- Excellent written and verbal communication skills

- Strong bias for action and ability to prioritize

- Desire to participate in change and appreciate a dynamic environment with rapidly changing priorities

- Ability to use hard data and metrics to make and support decisions

- Demonstrate organizational skills, flexibility and ability to produce results in a fast paced environment

- Capability to meet our technical requirements, which include Excel, and the ability to learn XML basics and our in-house tools, quickly

- An understanding of and passion for eCommerce

Location: Bangalore

Prior Work Experience: Prior work experience is mandatory. Relevant experience in retail, marketing or communications will be preferred.