MarketandMarkets - Cluster Head - Client Success - IIM/ISB/MDI/FMS

Job Description: Customer Success-Cluster head

MarketsandMarkets is the world's largest revenue impact company, serving over 7,500 customers. Nearly 80% of the top 2,000 companies rely on us for the identification of new high-growth and profitable niche opportunities. Companies choose MarketsandMarkets- to stay ahead of the curve and accelerate their revenue performance and growth by 6-12 months, giving them a unique, first-mover advantage.

MARKETSANDMARKETS IS THE MOST RELEVANT CHOICE:

- All companies are keen to understand how a shift in the revenue source of their client-along with their clients' clients-will impact their revenue. Also, all B2B companies worldwide are estimated to lose 50% of their revenue generated through old revenue sources and pivot to new sources (new technologies, use cases, ecosystems, markets, products, partners, and so on). This shift is equally applicable to their clients and clients' clients.

- MarketsandMarkets help to foresee these shifts and help companies benefit from them, instead of getting disrupted. We not only help them to prepare for these shifts in advance but also to capitalize on their leadership skills.

IF YOU CAN THINK LIKE A CEO,

WITH THE ABILITY TO SEE $ AND SHOW $

AND HAVE VERY STRONG BUSINESS ACUMEN

THAT CAN MAKE THE C-LEVEL 'THINK',

JOIN MARKETSANDMARKETS :

Roles & Responsibilities :

- As a CS you will create, identify, and build long-lasting relationships with customers. As an individual you will represent MnM and drive the revenue impacting decision of companies; you must be a self starter with high business acumen who can identify and create a large impact of business within a short period of time. This is a role that will be critical to the development and success of the business globally.

- Offer continuous support for 4-5 client accounts by driving the consumption of strategic actionable insights and driving high-impact decision making.

- Proactively initiate new project pipeline through additional analysis or research for the client by working closely with the MnM research team

- Generate new opportunities within existing accounts.

- Manage research projects for clients such as market sizing, pricing analytics, competitive landscape assessment, benchmarking studies and more by coordinating between the client, onsite & research team.

- Identify other strategic areas for revenue within existing client organizations to develop more client relationships.

- Coordinate and lead the entire business development process - introductions, presentations, proposals, and closing.

Requirement:

- MBA from Tier 1 Institute

- Superior Executive Presence, Business Acumen

- Willing to work in US/UK shifts.

WE EXPECT YOU TO HAVE:

- MBA (Fulltime)

- Strong belief in the 10x growth strategy mindset

- Intense passion to realize the importance of personal growth and development, along with the growth of MnM, its clients, and clients' clients.

- High business acumen to foresee how to help clients achieve their goals.

- A proven track record of transforming new teams to high-performing salesteams.

- An excellent track record of building a business and improving business performance with high-IQ sales teams, using a consultative approach