Market Head - Real Estate

Job Duties and Responsibilities :

1. Business Development :

- Support the Chief Sales Officer (CSO) in preparation of annual sales strategy, including action plans for assigned markets

- Direct the team's efforts towards consistent sourcing and closing to acquire new business and subsequently manage clients in collaboration.

- Actively follow through on potential deals, play a key role during various stages of customer engagement till delivery and provide guidance for query resolution.

- Explore how we can derive further data-based insights and generate business opportunities from our existing systems. Guide the team to leverage data analytics and incorporate the same in their work.

2. Industry Awareness :

- Maintain product knowledge, competitor knowledge and a strong understanding of the industry landscape (including price movements, construction activity, key trends and market dynamics) at all times, percolating the same to the entire team.

- Network effectively with peer teams and industry contacts to stay updated on key trends, developments, market dynamics and potential business opportunities. Liaison with various departments to get deeper product knowledge.

3. Collaboration and Team Management :

- Assign targets for various team leads, monitor their performance and to ensure that they consistently achieve their targets.

- Provide ongoing guidance to the team to ensure they are well equipped to meet business objectives.

- Ensure the team is engaged, motivated and consistently driven towards achieving set targets.

- Monitor weekly and monthly progress, analyze gaps and suggest improvement areas. Conduct performance discussions regularly, providing feedback and handling team concerns and escalations.

- Consistently work with peers to strengthen overall business development process and ensure a smooth customer experience.

4. Systems and Process Compliance :

- Ensure highest standards of compliance to Group's policies, processes and value structure

- Improve lead management process and TATs, adopt best practices and monitor quality of customer experience

- Maintain accurate records for designated accounts and share regular updates with the CSO

- Maintain thorough adherence to SFDC and lead tracking mechanisms as required