Posted By
Posted in
Banking & Finance
Job Code
1434530
The Market Head Branch Banking is a leadership role responsible for overseeing and driving the branch banking operations within a designated market area. The individual will be tasked with developing and implementing strategies to achieve business objectives, enhancing customer experience, and ensuring operational excellence across multiple branches.
Key Responsibilities:
Strategic Planning:
- Develop and execute strategic plans aligned with the overall business objectives of Bank to drive growth and profitability in the market segment.
Business Development:
- Identify opportunities for business expansion, customer acquisition, and revenue generation.
- Implement effective sales and marketing strategies to achieve targets and increase market share.
Team Leadership:
- Provide leadership and guidance to branch managers and their teams to ensure alignment with organizational goals and objectives.
- Foster a culture of excellence, collaboration, and continuous improvement.
Customer Relationship Management:
- Build and maintain strong relationships with existing and potential customers to understand their needs, address concerns, and provide personalized banking solutions.
Operational Efficiency:
- Monitor branch performance metrics, analyze data, and implement initiatives to optimize operational efficiency, minimize risks, and ensure compliance with regulatory requirements.
Training and Development:
- Develop training programs and provide coaching to branch staff to enhance their skills, product knowledge, and service delivery standards.
Market Intelligence:
- Stay updated on market trends, competitor activities, and industry developments to identify opportunities and mitigate risks proactively.
Risk Management:
- Implement effective risk management practices to safeguard assets, prevent fraud, and maintain a secure banking environment for customers and employees.
Qualifications and Skills:
- Minimum 15 years of experience in branch banking, with a proven track record of leadership and business development.
- Strong understanding of banking products, services, and operations.
- Excellent communication, interpersonal, and negotiation skills.
- Ability to think strategically, analyze complex issues, and make sound decisions.
- Leadership qualities with a focus on team building, motivation, and performance management.
- Proficiency in Microsoft Office Suite and banking software applications.
- Knowledge of regulatory requirements and compliance standards in the banking industry.
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Posted By
Posted in
Banking & Finance
Job Code
1434530