- Preparation of Mall CAM budget (operations) and CAPEX Budget
- Overseeing tenant coordination with the Tenant Owner team
- Overseeing all activities under Technical services, soft services, security, parking, F&B, Tenant coordination, projects, & retail issue.
- Carry out audits, develop and evaluate the performance Mall.
- SOP for operations activities.
- Cost savings against CAM
- Enhance effectiveness in security, Housekeeping & technical aspects of the mall
- Ensure & implement cost saving measures
- Prepare and implement SOPs
- Manpower planning
- Quick resolution of customer / tenant complaints
- Ensure preventive maintenance schedule implementation
- Value engineering initiative
- Quality control initiatives
- Ensure audit compliances
- Statutory compliances
- Vendor Management
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