- Over 25 years of professional experience and extensive experience in leading business/shared services/ business operations team.
- Proven track record of business orientation that has helped in successfully delivering scale, customer value and wins for the organization.
- Driving, empowering, energetic and empathetic leader, who is invested in the successes of team members.
- Displays strategic thinking and the ability to drive business development and growth.
- Build strong relationships with internal / external stakeholders on the back of business appreciation and provide strategic advice/solutions that will link to their business objectives.
- Successful execution of complex projects, ensuring high-quality delivery, on-time completion within budget, and acting as a point of escalation for project-related issues.
- Defining the broad contours of pricing, collaborate with the finance and operations teams to ensure that projects are financially viable and meet profitability targets.
- Encourage and support the continued development of all talent, ensuring plans are properly devised and implemented to ensure high levels of employee engagement across levels.
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