Posted By
Posted in
Banking & Finance
Job Code
1430223
Client Deliverables & CRM:
- Day To Day operational work and coordination with senior
- Operations Staff for Client Delivery Status
- To Track Client Email and other alternatives (like Dropbox, FTP Folder etc) for new work orders
- To prioritize the new work order/client for processing
- To update clients and internal management on daily work status
- To review work order/project prior to the final output email
- To respond to client on their queries/email
Internal process improvement:
- Update Revised Internal Review Checklist
- Quarterly Review and Revise Internal Review Work Checklist Time to Time
New Clients/Projects Planning and execution:
- To Follow up with Client for initial set-up and transition.
- Introduce our services and understand the Client work process.
- To Transit New Client/Project to operations staff.
- To Follow-up with existing client for new project/work orders.
Areas of Expertise:
- Client Quality Deliverables
- Client Satisfaction
- Internal process revision & Improvement
- New Clients/Projects Planning and Execution
- Recruitments & Training
- Client Billing or Invoicing
- Management Reporting
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Posted By
Posted in
Banking & Finance
Job Code
1430223