Manager - Transportation & Operations - Supply Chain

Manager transportation operation will function to maximize the customer service across supply chain, optimize distribution cost and ensure statutory & regulatory compliance in transportation. This role drives changes in supply chain,leads engagements with internal and external stakeholders, manages performance of external service providers and develop talents.

1. Transportation Operation:

- Support RDC/Plant team for timely truck placements as per the agreed SLA.

- Drive for spot vehicle placement based on the enlisted transporters for improving service level

- Monitor stock in transit and timely reporting at destinations ; drive transit compliance.

- Drive truck utilization process based on right fit modelling.

- Ensure SOB compliance as per the direction from FMT.

- Track truck detentions at locations.

- In-transit damage evaluation and necessary action for controlling the same.

- Monthly Transporter performance evaluation, Scorecards and monthly reviews with transporters for performance improvement.

- New transporters on boarding process, vendor creation, contract documentation etc.

- Drive reverse logistics and movements of stocks from Depot to RDC Or, Depot to Depots, etc.

2. Systems & Processes:

- Drive for Digital / automation system across locations.

- Drive various recovery processes such as

- Insurance Premium collection.

- Transit Delay.

- Market truck / spot placement.

- Damage, Shortage, Inter-changes.

- Others (accident, theft, hijack, overloading etc)

- Coordinate with finance for any payment related query.

- Driving Nil Balance confirmation from Transporters.

3. Transportation Budgeting/Costing:

- Analyze for best fit truck model.

- Annual budget planning for freight cost.

- Monthly Cost & Service review for Primary & Secondary Transportation.

- Drive cost control measures & Cost Saving Initiatives (CSI).

4. Customer support management:

- Drive to reduce TLT for customer orders through periodic reviews of performance.

- Drive supply network optimization to balance cost Vs service.

- Ensure all customer complaints are closed as per TAT.

- Handling all internal external customer escalations and provide solutions.

- Liaise with ZLM / RLM / Division on various field related issues and solutions.

5. Driving various Digitalization and Automation Projects in transportation related process.

Requirement:

- Experience in handling large volume and complexity.

- Exposure to latest technologies in logistics.

- Transportation Management.

- Multiple stakeholder management

- Exposure to Digitalisation.