Manager - Training - Conglomerate

Client profile:

Our client is a reputed Indian conglomerate operating various business. They are very prominent in the Retail space as well.

Job Role :

The incumbent will be responsible for :

- Conducting orientation sessions and arrange on-the-job training for new employees.

- Design and develop course content and initiatives on bettering store performance.

- Design, develop and govern various R&R programs.

- Spend 30% of his time on orienting and on-boarding new joiners - company brief, bouquet of brands, brand DNA and segmentation etc.

- Spend 30% of his time visiting and interacting with stores - reviewing individuals vis-a-vis store performance, creating charter of improvement plan, devise mass training if required.

- Spend 20% of his time working with other functions with respect to training needs and requirement.

- Spend 10% of his time creating and developing brands specific training content and design.

- Spend 10% of his time driving R&R and engagement programs like D-Day for the stores.

- Seeing that all the new joiners get the confidence to - Rock-on- after the induction\orientation sessions.

- Acting and be perceived as a strong support pillar for delivering store performance - both individuals and store.

- Consistently achieving excellent audit scores

Desired attributes :

- Act as a coach and mentor for the store staff.

- Create strong and consistent brand DNA and standardization across stores.

- Act as a quality controller for the stores.

- Responsible for developing and implementing the induction process for new staff.

- Regular visits to the stores - interact and understand ground realities of store staff.

- Track and measure the success of training programs, generating meaningful reports, insights and share recommendations to internal stakeholders and senior leadership team.

- Review and re-design training program and interventions basis business and store requirement.

- Driving R&R for the stores