Manager - Talent Strategist - BPO/ITeS

The Role :

- Formulation of talent strategy aligned to the business and overall HR strategy. Define and manage programs, create initiatives and plans for the deployment of Human Capital Strategy. Support and deliver development and application of guidelines, frameworks, toolkits and methodologies. Define, plan, mobilize and deliver a Change Journey plan. Possess strong knowledge market trends, best practices, legal developments and technology.

Responsibilities :

- Provide the HR leadership team with knowledge and expertise to facilitate creation of a business aligned HR strategy

- Assess current capabilities and culture of the HR organization and identify gaps that must be addressed to successfully implement the HR strategy

- Consult with HR functions to develop the overall HR Strategy and framework

- Oversee and monitor the implementation of the overall HR strategy and report progress to HR leadership

- Act as a centralized group for coordinating all HR programs and projects

- Provide inputs regarding the best ways to measure the effectiveness of HR strategic planning and implementation processes

- Ensure, through deep data analysis and research, that strategy is coherent and aligned to business needs

- Establish and maintain effective service management for HR by developing and maintaining the HR service catalogue, HR scorecard, SLAs and operating level agreements

- Ensure integrated global HR change management and communications approaches are being developed and implemented

- Focus on developing innovative talent strategies that address the diverse needs of our business and our people

- Act as the main point of contact for talent management issues in the organization they support

- Monitor overall effectiveness of HR programs and services by monitoring key talent metrics to identify and analyze people related issues, root causes, and possible levers for solutions

- Ensure consistent application of programs across the various business units and promote standardization by creating practical and effective programs in partnership with other HR teams