Manager - Talent Management - Center of Excellence

Talent Management:

- Assist in talent reviews sessions and help managers identify top talents in their functions

- Keep track of all employee performance related metrics

- Assist in identifying critical roles and people across each function and facilitate building succession plans accordingly

- Participates in the talent assessment process including assistance with creation of development plans, tracking progress on development plans and monitoring succession plans

- Tracking IDP progress quarterly and ensuring execution of the development plans

- Upload all the talent related scores on the system and generate dashboards to the management accordingly

- Works with leaders and external providers to conduct 360 evaluations, assessments, and implement other related talent tools.

Talent Development:

- Co-create the annual and quarterly strategies for management and leadership development across the home Centre business

- Work with the Regional L&D Managers to identify their regions learning needs, plan and produce quarterly schedules for management and leadership development for all territories and concept

- Research on learning & development practices and processes being used by competitors

- Assess employees and identify areas in which performance can be improved.

- Lead the development of soft skills training including career development activities to support our talent management.

Learning Design, Delivery & Administration

- Design learning content and materials (internally administered) in line with concept/ functional requirements to ensure effective

and high-quality delivery while effectively engaging employees.

- Deliver appropriate individual and group coaching sessions to junior, mid-level population as per the training needs identified

- Design and delivery of all soft skills development program in conjunction with the business leaders and relevant external suppliers, monitoring agreed SLA's and quality of outputs.

Analysis & Intelligence:

- Conduct organizational needs analysis and create training plans to enhance the competencies required to excel in their roles.

- Collating feedback on completed training to evaluate and measure results and make improvements where required.

- Prepares a variety of written reports and presentations, to include dashboards narratives, training, or job aids

- Measure the "Return on Value" of management and leadership development to illustrate tangible benefits

Stakeholder Management:

- Liaise and manage the internal departments and support requirements

- Front face the relationship with senior team members of the territory team

- Manage the external relationships with partners and vendors

- Coordinate with Corporate HR, HRBP and Business teams efficiently