Manager - Supply - eCommerce

Role Objective

Manage growth and optimization of delivery partners by working with your team, various central teams and managing different internal and external stakeholders.

You will be supported by central operations, marketing and other functional teams to help you achieve results set for your city, efficiently and quickly.

Responsibilities

- Develop and own a roadmap of initiatives to increase delivery partners- engagement and loyalty

- Grow the funnel of delivery partners in your city through a keen understanding of local markets

- Analysis of delivery partners metrics to properly allocate supply and guide incentives

- Optimise supply acquisition, both on spend and operations and constantly look for new opportunities and move fast to execute on them

- Take ownership of city specific and local regulatory requirements

- Identify best practices on supply and ensure city wide adoption

Skills & Qualifications

- 2+ years of work experience, preferably in delivery business

- Data-driven decision making and strong analytical thinking

- A strong sense of empathy - delivery partners should be at the the centre of your thinking at all times

- Ability to work and collaborate with multiple internal stakeholders through strong project-management and communication

- Leadership to motivate your team to take up and achieve tall business targets

- Good interpersonal skills to build and grow valuable business networks and partnerships

- SQL knowledge a plus, but not required