Manager - Strategy & Operations - Automotive/Life Sciences/Pharma/Telecom

Job Title: Manager Strategy & Operations

Some of the group's key services include:

- EBITDA Improvement

- Finance Function Optimization and Transformation

- Business Plan Development

- Organization Restructuring

- Location Selection

- Shared Services Design and Implementation

- Outsourcing Strategy and Program Management

Mandatory - Candidate should be from among these sectors - Automotive, Consumer, Telecom or Life Sciences/Pharma sectors with horizontal experience in ER&D.

ROLE & RESPONSIBILITIES :

- Managers will play the role of being team leaders in various GBS Advisory on client-facing projects and take full responsibility of the planning, resourcing, and delivery; guide the team in every phase of the project and ensure the delivery meets client expectation

- Demonstrate technical capabilities and professional knowledge in specific solution areas

- Meet stringent quality of engagement delivery through thorough and meticulous planning and execution of the tasks assigned

- Monitor progress of work against the engagement plan

- Prepare the required deliverables in the format agreed with the Engagement Partner/Director

- Effectively engage with client counterpart in discussions related to the project delivery and provide new perspectives/insights

- Lead on ground implementation and value realization initiatives for the identified opportunities

- Assist clients in designing and implementing the right sourcing model, including but not limited to shared services, outsourcing and global business services models

- Assist clients throughout the entire spectrum of Shared Services transformation journey- including feasibility study, business case analysis, target operating model design, FTE sizing, location selection, SSC design and build out support, service management support, transition management, process review and continuous improvement

- Assist clients in taking the most effective outsourcing decision through RFP development, vendor evaluation, contract negotiation, portfolio rationalization, benchmarking and end-of-term support

- Assist in and contribute to various firm-level initiatives, including business development, development of tools and methodologies, thought leadership materials and points of view

- Monitor performance of team members and provide constant guidance, constructive feedback and opportunities to explore new areas

- Manage project financials - revenue, billing, project financial health, etc.

- Lead Teams and ensure that team members are motivated to perform consistently at high levels of quality and delivery

- Remain current on developments in the economy and the relevant sector

- Possess a good understanding of business processes in the Shared Services environment

- Conduct research, read thought leadership and knowledge repositories on a regular basis to deliver as per engagement requirements

- Work in a dynamic business environment and willing to adapt

- Participate & lead various firm/practice initiatives/programs

- Plan out work for oneself and reporting team members where relevant

- Maintain documentation as per required Company's quality standards

- Ability to hold business development conversations with clients

- Conceptualize and Develop concept notes, proposals and response to RFPs

- Actively participate in developing thought leadership material around the services being delivered by the GBS Advisory practice

Qualifications and Skills:

- Expertise level of knowledge in at least one of the functions - Procurement, HR, Finance, Customer Management, Engineering Services, IT, Operations etc.

Have an understanding of the below skills:

- Business Case

- Implementation

- PMO

- Vendor Feasibility and selection

- Location Assessment

- Strategy

- Vendor Contract Management

- Have in-depth understanding of at least one of the below skills

- Feasibility Study and Current State Assessment

- Industry Maturity

- Target Operating Model

- Benchmarking

- Design

- Experience of executing projects in the area of shared services and outsourcing, frame strategy/feasibility phase to design and implementation

- Strong presentation skills, both oral and written, to clearly communicate solutions and recommendations to the client

- Excellent communication skills and ability to interact with senior clients (CXO level)

- Collaborative work-style and ability to work in a team

- Strong leadership qualities and ability to handle at least 6 - 8 team members

- Ability to multi-task and work within demanding timelines

Experience and Background:

- MBA from Tier 1 Premier/ Tier 1 institutes with 5-8 years of consulting experience or experience on internal consulting/strategy roles within the GBS organizations.

- Willingness to travel within India or abroad for continuously long periods of time

- Have the ability to work under pressure - stringent timelines and tough client conditions