Job Views:  
284
Applications:  34
Recruiter Actions:  12

Job Code

1346554

Manager - State Operations - Insurance

8 - 18 Years.Hyderabad/Telangana
Posted 11 months ago
Posted 11 months ago

State Operations Manager - SOM Hyderabad(AP/Telengana)


a) Qualifications

Graduation/ Post Graduation - MBA finance/ Marketing

Life insurance diploma courses/certification preferred

- Smoothly execute all operational processes within TAT and efficiency metrics, Collection of renewal premiums from existing customers Ensure quality of existing and new business, minimize business risk

- Branch Monetization

- Renewal collection - Manage and Ensure timely renewal collection of the issued policies within framed timeline

- LAIP- Loan Against ULIP - Plan Customer retention basis pitching loan facility on their policy with the company

- Lead conversion (S2S) - Ensure conversion of walk-in & Orphan customers mapped to the respective branch with the support of S2S team members

- Digitalization

- Diligently drive I Manage - Application across the territory

- Online Mandate & Payments - Execute digitization as per the company requirement and maximizing collections and renewals through the online process

- Customer Relationship Management

- Surrender retention - Ensuring and planning continuation of long term customers by pitching new products

- HHID Visit and Top IC visit- Plan and monitor frequent visits with customers to build relationship with customers to retain

- Governance

- New business process adherence - As per the compliance matrix

- Policy servicing & process adherence - Plan and execute the timely servicing the walking customers at the branch

- Audit issues clearance - Monitor, Observe and clearance of audit issues basis compliance matrix

- Branch Visit adherence - Ensure timely resolution of issues and extended support if require to all branches within the territory

- Stakeholder Management

- Lead meetings with critical stakeholders to manage escalations

- Collaborate and Propose resolution on critical matters to the stakeholders

- Conduct reviews on Monthly/ weekly basis with the stakeholders

- Manager Customer Base score

- Team development

- Participate in recruitment process to identify the right talent for various positions within the function

- Establish individual performance expectations and evaluation metrics, and regularly review individual performance

- Identify and create development opportunities for team members to enhance functional knowledge

- Plan, analyze and manage attrition for the state.

Didn’t find the job appropriate? Report this Job

Job Views:  
284
Applications:  34
Recruiter Actions:  12

Job Code

1346554

UPSKILL YOURSELF

My Learning Centre

Explore CoursesArrow
Apply on the go!

Download the iimjobs app to
apply for jobs anywhere, anytime

apple

Download on

App Store

playStore

Get it on

Google Play

appPromoQr

Scan to Download