Manager/Sr Manager - Global Operations Transformation - BPO

Note :- Interview Date-11th Oct 2014

JOB DESCRIPTION:

Provide consulting support to solve for strategic and operational business problems for our global clients leveraging Transformation methodologies and assets. The successful candidate should have strong consulting and business skills in addition to quantitative and analytical capabilities. Demonstrated experienced working with complex business process outsourcing, originating or delivering managed service opportunities. The right candidate will be creative and resourceful and will utilize traditional and out of the box solutions to achieve superior business outcomes.

As an Transformation consultant you will be responsible for:

Partner effectively with Sales & Client relationship teams to source and selling new opportunities

Partner with client leads to understand business priority and operational challenges

Develop real world solutions to resolve client business needs.

Develop and articulate proof of concept for clients including strategy, scope, staffing, engagement setup and execution.

Lead and supervise Operations Transformation projects based solutions

Engage with Senior level stakeholders effectively in a dialogue

Develop new methodologies and assets to support Transformation projects

Work with deal teams to provide subject matter expertise and industry / offering insights for important client proposals and RFPs.

Experience:

5- 15 years of overall experience, with hands on experience in driving transformative consulting projects for at least 5 years & exposure to Outsourcing in a Consulting, Sales or Senior Delivery capability

Exposure to US/overseas Markets

Strong Consulting and project management skills and demonstrated experience in managing teams across functions and geographies

Prior experience of selling, shaping client opportunities in respective industry will be added advantage

Academic Qualifications:

MBA or equivalent business / economics / accounting degree from a recognized institution.(Tier one only)

Key Competencies and Characteristics:

Proficiency in one or more of Transformation methodologies BPR, Lean etc.

Advanced Excel including VBA and PowerPoint skills

Ability to translate open ended business problems into a structured hypothesis

Comfortable with techniques like BPR . Six Sigma etc.

Excellent communication and interpersonal skills

Ability to tie analytic solutions to business/industry value and outcomes

Desire and ability to collaborate with business partners and drive initiatives

Willing to Travel for extended period of time

Flexible to work with global teams in different time zones

Flexible to relocate as per business needs

Preeti Verma
08595421860