Manager/Sr Manager - Delivery - Retail/CPG Analytics

Hiring for Leadership roles in Retail/ CPG Advanced analytics space for a client of mine which is a leading Retail analytics firm in Bangalore.

Find the description below and if interested, feel free to connect on 8105288298

Roles and Responsibilities:

- Provide leadership and manage the delivery organization for account portfolio. Will need to manage large project accounts, which will require the ability to engage with customers at Senior level.

- This would include managing customers and their expectations.

- Manage and grow such customer relationships in value, customer satisfaction, revenue mix

- Up sell & Cross sell of services

- Delivery Leadership : Enhance delivery, quality, governance processes; manage client concerns & escalations; drive productivity, utilization.

- Will drive future growth by managing gross margins, ideal revenue mix.

Skills Required:

- Retail/ CPG domain experience in advanced analytics

- Strong knowledge of Delivery Management processes, tools, onsite-offshore engagement model.

- Should have managed delivery team of at least 20 people or more.

- Should have strong customer relationship and project management capabilities.