Manager/Sr Manager - Business Excellence - Telecom Domain

One of our leading clients is looking Manager and Sr. Manager Roles with Business excellence experience in Telecom Domain.

Designation: Manager /Sr. Manager - Business Excellence

Experience: 8 - 13 years

Location: Chennai / Pune

Education Qualification

- Master's in Business Administration (Telecom Management)

- Post Graduate / Bachelor in Engineering - Electronics or Electronics & Communications or Industrial Engineering

Skill set:

- Knowledge of Telecom Products & Services

- Preferred knowledge in the domains of Wireline and Wireless technologies like PSTN, UMTS, CDMA, LTE etc.

Preferred certifications : PMP, Six Sigma Black Belt, Business Analyst

Job Roles and Responsibilities:

- Provide an analysis of the existing practices of client's organization and make recommendations for improvements.

- Understand what client wishes to improve or fix. This may include reviewing financial statements, evaluating competitors, and analyzing business practices.

- Develop a new business model or prepare recommendations and present them to the client.

- Prepare business proposals/presentations

- Build a due diligence / discovery approach for understanding client processes

- Drive requirements workshops & Interview CXO, Directors or senior stakeholders from customer's organization

- Identify Gaps in processes with respect to industry best practices & conduct detailed Root cause analysis by using different process improvement tools like Six Sigma, Lean or methodologies like Business process management

- Data Analysis & build KPI dashboards to facilitate impact analysis

- Recommend solutions & build implementation plan

- Implement solutions with help from Operations team & help organization in realizing benefits

- Requirement capturing, Management & Requirements documentation

- Drive successful end-to-end transformation projects in process control function, support streamlining of business processes across functions.

- Ensure that services, products, processes and facilities are in compliance with BBPF/ETOM framework, and government regulations. Identify functions and processes for focus, based on discussions with process owners; Conduct business process modelling.

- Monitor project performance after roll-out, conduct trend line analysis.

- Self-sufficient, capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision.

- Able to identify problems and significantly improve, change or adapt existing methods and techniques. Might lead/ mentor small teams