Manager - Software Quality Assurance - Global Products

Job Description:

- We are seeking a seasoned and results-oriented SQA Manager to lead our Software Quality Assurance (SQA) efforts and drive the delivery of high-quality products across our entire portfolio.

- In this strategic role, you will be responsible for unifying SQA practices, capabilities, and personnel across our global locations.

- You will work closely with senior leadership, product managers, project managers, and delivery teams to ensure seamless product launches and consistent achievement of product goals.

Responsibilities:

- Oversee the entire SQA lifecycle for our global product portfolio, ensuring timely delivery of high-quality releases to clients.

- Continuously refine SQA operations to achieve rapid turnaround times.

- This includes optimizing test strategies, use cases, test cases, testing phases, automation practices, and leveraging our global testing capabilities.

- Champion the selection and implementation of cutting-edge SQA technologies, tools, and methodologies to enhance efficiency and effectiveness.

- Build, supervise, and lead a unified global SQA team, fostering collaboration and knowledge sharing across locations.

- Establish and automate a robust metrics collection and reporting system to track quality, performance, impact, stakeholder engagement, and data-driven decision making.

- Manage the cost, schedule, and performance of the SQA team, ensuring optimal resource allocation and project delivery within budget.

- Partner with the Sr.VP of Products, Design & Technology to define the technical vision and roadmap for achieving exceptional product quality.

Qualifications:

- 15+ years of experience in Software Quality Assurance (SQA), with a proven track record of leading SQA teams and defining and executing successful SQA strategies. graduation or postgraduation in Software Engineering, Information Technology, Computer Science, Math, or a related field (preferred).

- Demonstrated expertise in implementing best practices of QA techniques, including test case creation, testing methodologies, and defect management processes.

- Proficiency in using automated testing tools like Selenium or Appium to ensure comprehensive test coverage and efficiency.

- Experience in developing strategic plans for SQA processes and evaluating their effectiveness for continuous improvement and alignment with organizational goals.

- Direct experience of SQA for Web, SaaS, Cloud, and on-premise implementations.

- Proven experience delivering in an Agile environment with CI/CD pipelines and iterative/periodic release schedules.

- Strong leadership and team development skills, with the ability to effectively lead and motivate a global SQA team (mention remote work possibility if applicable).

- Excellent interpersonal and communication skills with the ability to collaborate effectively across various teams and stakeholders.

- Strong analytical capabilities and a keen eye for detail, with experience analyzing and documenting complex business requirements and processes.

- Excellent written and verbal English language skills.

- Effective time management, task planning, and prioritization skills