Manager - Social Media & Community - SaaS Industry

Social Media and Community Manager - SaaS industry only

What You'll Do:

- Develop and execute a social media strategy to drive brand awareness, user engagement, and audience growth across platforms (Twitter, LinkedIn, Instagram, YouTube, TikTok, Discord, etc.).

- Create, curate, and schedule high-quality content- (text, images, videos, memes, and AI-generated content) that resonates with our audience.

- Engage actively with our community by responding to comments, messages, and discussions, fostering meaningful interactions.

- Grow and manage online communities- on Discord, Reddit, Facebook Groups, and other relevant platforms.

- Collaborate with content, product, and marketing teams- to align social media efforts with business goals.

- Monitor social trends and competitor activities- to identify opportunities for viral content and engagement.

- Track and analyze social media performance metrics- to optimize content strategy and report on key insights.

- Organize and manage online events, AMAs, and collaborations- with influencers, creators, and industry leaders.

- Handle brand reputation management- by addressing customer concerns and ensuring a positive brand image.

We'd Love to Meet You If:

- You have 2+ years of experience in social media management, community building, or digital marketing.

- You're a creative storyteller with excellent writing and content creation skills.

- You have a strong understanding of social media trends, algorithms, and analytics tools

- You're an AI enthusiast who loves experimenting with new technologies and staying ahead of industry trends.

- You have experience growing Twitter, LinkedIn, YouTube, and Discord communities

- You're highly organized, proactive, and hands-on , with a proven track record of driving engagement and growth.

- You have worked in a fast-paced startup environment and thrive in an agile setting.

- Bonus: Experience in influencer marketing, paid social media ads, or AI-generated content creation.