Manager - Shared Services Implementation - FMCG

Shared Services Implementation Manager

Above 13,00,000 Salary Please dont apply.

Following are the details about our client and position:

About the Client : Our client is into food and and food Industry.

Details about the position:

Position: Shared Services Implementation Manager

Location : Thane - Majiwada

Requisites :

- At least 4-5 years of experience into Project Management.

- Should have good implementation experience of shared services

- Should have ability to seamlessly engage with multiple functions, plan and prioritize workloads in order to meet deadlines

- Strong interpersonal skills and effective communication both verbal and written

Responsibilities :

- Be ready to work in a startup environment.

- Will be required to set up the entire SSC framework for HR / Finance / Procurement and others as defined by management

Project Readiness & Setup :

- Infrastructure Readiness and Work Environment Set-Up

- Ensure that a full project plan is developed, maintained and monitored

- Lead in the planning, implementation of the project from startup phase.

- Leading the development, negotiation, and completion of service level agreements (SLA) with internal / external customers

- Establishing rapport with operating and corporate teams, building effective relationships, and sharing wins and successes.

- Ensure complete process establishment and documentation

- Translate business needs into clear plans for delivery, measurement and development.

- Partner with the HR Systems team to ensure system configuration is in accordance with policy requirements.

Manage Transition phase :

- Coordinate between stakeholders, operations team and third party vendors to ensure smooth transition of operations from business to SSC

Manger Operations :

- Creating a service-driven environment focused on continuous process improvement

- Ensure process & SLA adherence

- Work with managers and stakeholders to identify and document critical business issues, process gaps, areas of improvement and suggest solutions and approaches

- Maintain effective internal controls over processes and ensuring the integrity of all data and information reported from the SSC

- Manage any staffing resources allocated to the project

- Take appropriate action to ensure that deliverables and milestones are achieved according to the plan

- Ensures project documentation is complete, current, and stored appropriately

- Provide scorecards/dashboards based on defined SLAs/KPIS

Manage Quality & Compliance :

- Identify and implement process improvement aligned with the project's strategic goal. Is responsible for generating process improvements that bring about measurable improvement in quality and/or efficiency.

- Identify inefficiencies within the team and implement improvements

- Ensure process compliance by carrying out audits on a regular basis

Track & Monitor Progress :

- Weekly meetings with SSC team to track progress & ensure adherence to process

- Monitor daily, weekly, bi monthly, monthly team performance and track milestones

- Manage escalations as required ensuring that relevant stakeholders are aware of issues and deliver efficient and timely resolutions

Kindly mail your updated Profile / CV in a word format along with the following details:

Current CTC:

Expected CTC:

Notice Period:

Current Location:

Relocation to Mumbai (Yes/No):

Total years of experience:

Skills / Expertise:

Passport details:

Do you hold any visa- :

Professional references -Two (Name, Designation, Company & Contact):

Ankit Kewlani
dEEVOiR Shared Services
505, "B Wing" | KEMP Plaza | Off.Chincholi Bunder Rd. Extn | Mindspace | Malad WEST | Mumbai 400064 |
Direct Number: +91 22 4210 7116 | Board Number: +91 22 4003 2050 | Extn: 116 |