JOB RESPONSIBILITIES
1. Evolve and execute on the Talent strategy for Global Shared Services
a. Identify different talent segments - Leadership, Operations, SME, Enabling, Frontline Leaders, Associates - and establish overarching guidelines for developing talent
b. Articulate broad strategy to address talent needs (Organization & Individual)
c. Integrate approach to Enterprise processes (Process, Timing & tools)
d. Establish /Integrate Diversity requirements into talent approach
2. Establish talent management processes and communicate tools/process expectations/timelines.
3. Integrate Learning solutions to enable succession planning along
4. Lead the competency framework creation and deployment for Shared Services
5. Establish meaningful career path for top talent across layers in the org. and special focus on career paths for specialized skill clusters
6. Establish processes to manage talent pools and provide oversight and governance (including targets and datelines)
7. Establish Development centers or alternative approaches to spot potential frontline leaders; Integrate Learning solutions to enable grooming of front line leaders
8. Partner with HRBPs in establishing, articulating and communicating talent management approach to this segment of talent pool.
9. In partnership with Enterprise teams, establish mobility platforms to export talent from Global Shared Services
10. Establish governance systems to monitor progress on talent management initiatives (Periodicity of review, reports, Leadership - buy in-, targets and timeliness) in line with Enterprise practices
KNOWLEDGE, SKILLS AND ABILITIES
Education Should be a Graduate/Post Graduate in any stream (preference for OD / OB / HR domain)
Experience
- 8+ yrs of total work experience, preferably in an outsourced / off shored Industry with a specific exposure in Talent Management / OD
- Experience in complex, global companies, with matrix reporting relationship is an added advantage
Knowledge and skills (general and technical)
- Proven hands- on experience in conceptualization, design and implementation of Talent processes
- Ability to collaborate effectively with colleagues & global teams
- Ability to engage with senior leadership and business managers
- Flexible, collaborative interpersonal style to build strong relationships and influence senior leaders
- Strategic thinking towards establishing & sustaining talent practices
- Excellent influencing skills
- Excellent people management and relationship skills / internal stakeholder management skills
- Plan and prioritize effectively to achieve demanding targets and deadlines
- Deep execution & Change Management Focus
Other requirements (licenses, certifications, specialized training) :
- Certification in the area of talent management / Organization Development
- Knowledge and experience in Industry best practices in talent development
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