Manager/Senior Manager - Surveillance/Quality Control - NBFC

Surveillance & Control JD Inputs : hiring for a leading lender for surveillance role. Pls read JD before your application. Those working surveillance for NBFCs / BFSI can apply currently in Mumbai

Note : Internal Audit of Retail assets - SME loans, Mortgage loans also fine. Those working in Big 4 in surveillance are welcome as well.

Description

1. Operational Risk / Business Sourcing Quality audit for SME lending division

- Internal Audit of Retail assets - SME loans, Mortgage loans also fine.

- Audit of Sample SME loans Client files for Operational Risk Markers

- Ensure client sourcing is from Direct sources, without a distributor / DSA involvement

- Ensure client does not - pay- anything to get a Loan / Make an application to lender

- Ensure Operational Risk upkeep for company Brand

2. Office Displays & Audit

- Ensure Regulatory displays are up to date

- Ensure correct branding literature are on display

- Branding material - display quality

- Office Look and Feel as per company standards

3. Outbound Marketing Efforts

- Databases / Association connects / Major Industrial HUBS

- Explored activities with Associations

- Help Business Managers on any outbound Marketing activities

- Product specific marketing efforts

4. Training

- System / Product related doubts

5. Daily Call Report / Attendance / Branch Decorum / Discipline

- Audit DCR

- Pipeline analysis

- Areas of improvement

- Attendance time keep and areas of discipline