Manager/Senior Manager - SMB Team Lead - Enterprise Sales - Telecom

Enterprise Sales :

Role Definition :

- Responsible for delivering all aspects of Jio's offering for State SMB Accounts, which includes Sales, Presales and Strategizing to ensure the achievement of the sales targets and revenues as per the business plan in consultation with the Head of Sales, of Various states & NHQ.

- This includes responsibility for: preparing account penetration strategy, closing sales, preparing and presenting offers to customers, embedding the product, management of the team, sales performance, customer relationship management, customer reporting, management reporting and Product Customization fulfillment.

Key Responsibilities :

- Closing sales and closely supporting the sales teams ( ECL & EDSS) in achieving their sales targets for SMB Segment

- Preparation, submission, presentation and negotiation of proposals with customers

- Direct, monitor and lead the development of enterprise business sales strategies, business plan, projects and budget in line with corporate strategy

- Accountable for the delivery of the Enterprise revenue targets (number of accounts acquired, volume, number of dedicated enterprise connections sold, revenue generating & Pulsing Accounts )

- Management of customer support to ensure delivery against the customer's Service Level Agreements (SLA)

- Ensuring high quality management of customer accounts, customer reporting and customer satisfaction

- Liaison with Marketing department to ensure appropriate marketing and product collateral are developed and available at all times

- Identification, organizing and management of Corporate and Enterprise sales and marketing opportunities, events and activations

- Research information on competitive pricing, market activities, transaction usage and other information about the targeted markets

- Analysis and reporting of sales and product performance to identify trends and improvements, efficiencies and cost savings

- Accurate and timely management reporting (weekly, monthly and ad-hoc)

Educational Qualifications : PG, BE/ B.Tech/MBA preferred

Minimum Experience : 10 Years Plus

- Existing Telecom Operator Should be from Enterprise / SMB Business Background

Optional : Banking / Insurance Institutional Sales background

- Should be Existing Team Leader in similar environment

Knowledge & Skills: (Indicate which criteria are mandatory)

- Account Management, Enterprise Market, SMB Segment, Channel Management, Direct Sales team Operations, Policy understanding