Manager/Senior Manager - Sales Operations - IT/ITES

Manager/Senior Manager - Sales Operations

Responsibilities:

- 5 - 8 years of overall work experience

- Master (MBA) in Business, Sales, or related

- Experience in business consulting or outsourcing services

- Previous team managing experience

- Proficient with Power BI, MS Excel, and MS PowerPoint

- Well- versed with LinkedIn Sales Navigator and working on Lead Generation Platforms

- International outlook and cross- cultural comfort levels

- Maintain a repository of sales collateral, gather new material from practice SPOCs, and work with them to create relevant sales presentations and documents as required.

- Assist with preparing presentations for client meetings. Participate in sales calls as required and take down and circulate call notes.

- Work with various internal teams and external partners to create comprehensive proposals demonstrating a clear understanding of client requirements and offering solutions that address challenges and add value to them. Ensure on- time delivery and quality.

- Hold and track versions of the contract templates, such as the NDA, MSA, Engagement Letters, SOWs/Work Orders, Change Orders/addendums, etc.

- Identify, evaluate, and set up lead generation sources, including onboarding lead agencies and platforms. Manage vendor relationships and review performance against agreed deliverables.

- Review and evaluate relevant listings on various RFP and other project platforms..

- Assist with client onboarding. Manage project kick- off meetings and ensure a smooth start to the transition. Be proactive in addressing internal and client requirements and resolve issues/challenges.

- Assist in setting up regular cadence/governance with the clients, attend these meetings, and ensure proper documentation of feedback and updates.

- Build relationships with client contacts and identify opportunities for cross- selling and mining.

- Ensure the sales trackers/CRM are up to date and check for completeness and accuracy.

- Prepare and circulate weekly/monthly MIS sales reports and other updates.

- Perform analysis on the progress against sales targets and share key insights and forecasts.

- Support the American team in their sales, marketing, and business development initiatives

- Maintain sales kits and training documents for the sales team