Your key responsibilities :
Client service delivery/execution :
- Manage multiple projects, engagement economics and receivables, project resources and team utilization
- Lead the delivery / execution of high quality deliverables and manage service quality, brand and client expectations
Knowledge Management :
- Contribute to brand development by writing articles, developing thought leadership and point-of-views
- Contribute to knowledge development and management
Business development :
- Manage clients & accounts and built professional relationships
- Meet business development targets by identifying new opportunities with existing and new clients
- Demonstrate significant industry / solution expertise
People management :
- Be a strong team player
- Build a strong team and be a strong role model, mentor and coach
- Assist in resolving people issues
- Support people development through guidance and feedback
- Take the lead in recruiting activities
- Ensure compliance to the firm's standards, processes and policies
- Contribute to the firm's initiatives in enhancing market leadership & growth, quality, people agenda and operational excellence
Skills and attributes for success :
- In-depth understanding of the economic and business environment
- Expertise in two or more of the areas listed - Sales and Marketing / Strategy / Sales & Distribution / Route to Market (RTM)
- Professional network and networking skills
- Excellent oral and written communication skills
- Good leadership qualities
- Client relationship management and account management skills. Experience in handling mid to large-size accounts
- Program management, multi-tasking and time management skills
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