Manager/Senior Manager - Property & Casualty Claims with Shared service set up in Pune
Roles and Responsibilities:
- Lead 200+ member teams in achieving process KPIs and productivity targets for P&C Insurance Claims Process
- Take accountability of business outcomes associated with the process
- Manage transitioning in of new processes from other locations
- Manage operational risk and maintain business continuity plans for the process
- Develop strong working relationship globally with stakeholders and influence business outcomes
- Drive change, scout for global best practices in operations management and look to implement the same at Company
- Take responsibility for recruiting talented members in the team
- Foster high levels of employee engagement and retention, develop future managers
- Lead creation of an engaging and productive work culture at Company as per Company values and Leadership Principles.
Relevant Experience:
15+ years with 6+ years in operations management in a global organization managing large spans for P&C insurance Claims business.
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