Process and Control Manager - Clearing & CMS (M/SM)
- Work closely with the Process Head and Country Head for Clearing & CMS.
- Formulate, Develop and Manage Processes which are effective and efficient to meet business / user needs without exposing the bank to operational / compliance risk. To formalize reporting system to exercise effective control over Banking Operations and ensure compliance of CO guidelines / RBI directives.
Roles & Responsibilities :
- Close interaction with Technology/ Operations & Service Delivery/ Marketing/ Strategy / Risk & compliance teams of the Bank, besides continuous engagements with Business RM's
- Standardization of Process and standard operating procedures across organisation
- Draw and Formalize policies for all new initiatives and products
- Formulate, review and recommend policy for Cash Retention Limit for Regions.
- Analyse and provide policy for Potential Operating Loss
- Design and formulate control matrix for branch / unit operations
- Facilitate and guide critical process review
- Monitor and review process changes
- Initiate and assist operations to formalize their SOP
- Review and instruct to align Manual of Instruction to operational convenience.
- Analyse critical areas observed in Branch / Unit Operations to raise the level of process / operations standards across organisation
- Review Monthly Operating Report
- Evaluate their performance vs. Business Objectives
- Compile and Prepare highlights of consolidated operations reviews
- Review & recommend measured to handle identified bottlenecks for smooth Branch business functioning
- Assess & facilitate branches with the required level of information for smooth functioning of Branch / unit Operations.
- Enforce steps to systemize and eliminate these bottlenecks.
- Identify the pain area using the information / analysis available
- Analyse & Propose project initiatives in consultation with stake holders
- Monitor the project through life-cycle
- Exercise Control on deliverables relating to timelines & budget
- Formulate Systems and methods for adherence of critical CO policy guidelines / RBI's directives.
- Ensure Effective implementation at Branch level.
- Ensure effective Internal Control systems are in place and related procedures/ techniques are developed & implemented so as to minimize credit, regulatory and other operational losses
- Identifying the critical areas of Operations and recommended actions.
- Provide branches & operational units on preventive /remedial actions to handle operational issues
- Product and Process Knowledge in the Domain (CMS & Clearing)
- Understanding of All risks associated with a transaction viz Product, Process, Legal, Ops, Transactional Credit
- Knowledge dissemination and training to team
- Good communication and presentation skills.
- Analytical skills, eye for details.
- Ability to relate processes to organizational objectives.
- Audit skills, ability to identify potential risks
- Overall experience of 7 Years in Branch Operations/ Clearing / CMS Operations and 1 to 2 Years in CO Departments
Alpana Bagwe
Senior Analyst
09322133424
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