Manager/Senior Manager - Partner Success - SaaS/FinTech

Manager/ Sr. Manager - Partner Success

About us:

Arthmate is changing the financing landscape through Finance as a Service across the spectrum of lending via a state of the art, customizable, technology suite. The key responsibility of this role is to manage onboarded partners end to end.

Role & Responsibilities:

1. Responsible for delivering revenue KPIs through existing partnerships.

2. Drive the cross sell, risk & technology services charter with existing partners by deepening engagement & thereby leading integration of said services with partners:

a) Tech services

b) Risk services

c) Insurance opportunities

d) Product enhancement/ new product introduction

e) Cross sell of other products such as auto/ gold/ LAP, etc.

3. Build long-term relationships with partners across hierarchies and functions. Direct liaising with CXO level

4. Working closely with partner business teams to understand & maintain industry trends

5. Responsible for engaging with partners to identify new product opportunities & driving them to closure with internal stakeholders such as product/ tech / credit/ ops

6. Negotiate deal constructs, commercials, and agreements, and execute campaigns arising from the deals

7. Manage all relationship interlocks (internal & external) - executive, product development, marketing, delivery (operations)

8. Working closely with partner business teams to understand & maintain industry trends

9. Work on strategic planning with respect to disbursals/ product roadmap, etc

10. Drive formal monthly / quarterly engagements with larger teams at both ends (inc senior management)

11. Managing, tracking & ensuring timely settlements of fees, etc.

12. Monitoring partner performance (being on top of collections, industry news, etc) for health of portfolio.

Desired Skills :

1. Structured problem-solving ability

2. Strong negotiation and indirect/ cross-functional stakeholder management skills

3. Ability to leverage relationships to drive suitable outcomes

4. Basic understanding of APIs / digital loan journeys

5. Experience in selling SAAS services to fintechs / Financial Institutions

Qualifications :

1. 2-6 years of experience in strategic partnerships, sales, or business development, MBA from a reputed institution will be an added advantage

2. Prior experience in a frontline role/ enterprise sales/ alliances in an online domain is preferred or prior experience in managing B2B relationships in NBFCs or in bank / Fintech SAAS companies.