Manager/Senior Manager - Market Intelligence - TMT/CPG/Banking

Role Description:

1. Client delivery and project management (75%)

a. Responsible for end-to-end project management and client delivery

b. Ensure client satisfaction by providing high-quality client deliverables with actionable insights

c. Manage multiple client engagements at any given time and work hands-on on client projects

d. Collaborate with other teams as and when required (for client projects that have a primary research, analytics, content, etc. component in addition to secondary research)

2. Client communication and account management (15%)

a. Lead client communication independently throughout project lifecycle

b. Play the role of an account manager on specific client accounts i.e. engage with relevant client stakeholders to understand their priorities/challenges, be a thought partner and suggest solutions, build rapport, keep track of key organizational changes, keep track of market changes that may impact client business, keep relevant stakeholders at NS updated, etc.

3. People management (10%)

a. Recruitment, training, mentoring, expanding capabilities in secondary research space

4. Pre-sales support [applicable at Sr. Manager role]

a. Develop proposals for new engagements, lead proposal discussions with clients (when required), help close deals

Skill Set:

This is a middle management role and we are looking for individuals who are motivated to build and expand capabilities in the market intelligence / secondary research space and are willing to take ownership of client relationships and project delivery. Core responsibility will be to work hands-on and execute client projects. Over time, this role can lead to a leadership position, based on performance.

Extensive research (market intelligence) experience across sectors

Strong project management and team management skills. Hands-on ability to execute projects

Excellent communication skills, ability to engage with global clients (past exposure to US clients desirable)

Experience and Education:

7-12 years of relevant experience

MBA or equivalent