Manager/Senior Manager - Key Accounts - eCommerce

Role & Responsibilities:

- Plan and execute Ecommerce sales strategy for growth

- Annual planning, TOT budgeting, JBP and Activation for Ecommerce accounts

- Work on prefixed JBP to freeze Activation Calendar, business plan for the year.

. Align and execute promotions as per Ecommerce strategy and overall business plan

- TOT negotiation with new accounts to create a win-win deal.

- Listing of new products across Ecommerce portals

- Merchandise planning, identifying category gaps, monitoring category/SKU level performance to improve conversion across the funnel

- Monitoring and improvising the financial hygiene, profitability and service the Ecommerce channel with increased fill rate and reduced lead time

- Pricing, discount planning & promotions planning basis seasonality, inventory levels & competition to achieve top & bottom line with margin improvements

- Handling complete backend - Assortment Build Up, Catalogue Listing, Inventory management, Payments, Financial Reconciliation

- Managing and improving inventory efficiency. Ensuring stock availability by timely replenishment; reducing surplus inventory.

- Periodic business review with Accounts - Visibility/ Fill-Rate/ MBQ / Market share

- Managing relations with accounts, conducting negotiations on costing & lead-time, coordinating with key people to ensure stock reaches fulfilment centres within delivery timelines

- Liaising with the marketing team to plan and execute marketing activities to promote and get traffic on key products, price points, categories, curations & offers.

- Handling customer's queries/concerns and providing timely assistance. Gathering insights on customer's shopping experience and taking measures to better merchandise quality and the experience

Preferred Skills:

- Candidates who have worked on the org side will be preferred, but open for incumbents working with the ecommerce companies (viz Amazon/ Flipkart/ Myntra)

- Qualification: MBAs/ Graduates with at least 4 years of relevant EComm KAM experience