Manager/Senior Manager - Human Resources - Learning & Development - Microfinance Business

Company - Largest Microfinance Institution in India

Location - Bangalore

Mandatory Exp - Should be from BFSI

Job Summary:

Strategize Learning & Development requirements based on Business needs.

Roles & Responsibilities:

- Lead and manage the organization learning needs which has following key pillars

- Leadership Development, Functional capability building, Digitization & Technology

- Partner with the Team Leads and HODs to enhance the technical, professional & leadership skills of the respective team.

- Collaborate with team to design and develop program content as required.

Developing Training Strategy:

- Produce organization's training strategy and plan to meet training and development needs.

- Partner with business for identifying and building functional capability learning needs

- Execute a strong e-learning platform/ ecosystem to meet the above requirements

- Establish a robust process for design, effectiveness evaluation etc for enhanced learning experience

- Onboard and establish a strong network of best-in-class/ premium Knowledge Partners/ Academic Institutes in the industry as support for design and delivery of learning programs

- Establish digital platforms for content delivery and learning process management

- Facilitate training programs and learning intervention, wherever needed

- Lead, develop, groom, mentor young team

MIS Reports:

- Monitor and report on activities, costs, performance, etc, as required.

- Review program feedback and determine opportunities for improvements.

Mandatory Skills: Should possess excellent interpersonal, communication and organizational skills with proven abilities in team management and customer relationship management