Manager/Senior Manager - HR Business Partner - BPO/KPO

Inviting applications for the role of Manager, Human Resource Business Partner

You will be responsible to be an effective influencer, knowledgeable about the business, and whose impact and value is clear to the client group and HR org alike. The ideal candidate will thrive in a multifaceted and changing environment and have fun while getting a lot of great work done.

In this role you will be aligned to teams within Various Functions. The role would entail taking care of E2E aspects pertaining to an employee's life cycle in a dynamic/ high energy environment.

Responsibilities

- The incumbent will have to work very closely with the Function to implement relevant HR strategies

- Drive Retention programs and HR Best Practices

- Responsible for driving Performance Management and Employee Engagement initiatives

- Manage Employee Relations activities and advise managers on employee issues

- Support the annual compensation activities ensuring consistent and fair decisions are made in the promotion, bonus and salary increase processes

- Drive best practices and improvements to internal processes & systems

- Provide support in driving strategic projects

- Expected to keep a finger on the pulse of the business through employee interactions

- Proactively communicate policies and process to employees

Qualifications we seek in you!

Minimum qualifications

- Bachelor's degree or equivalent experience

- High tolerance to ambiguity; fast paced/ high energy

- Strong drive and work ethic

- Good hands-on knowledge and appreciation of HR processes, policies, and sub systems

- A high level of analytical/ logical ability and a solution selling approach

- High on persuasiveness which helps drive closures

- Good written, conversational and presentation capabilities

- Flair for engaging with people and developing relationships and ability to work in diverse teams

- Ability to interact confidently with Senior Leadership

Preferred Qualifications

- MBA from premier institute is an advantage

- Ability to thrive in an unstructured environment and work independently

- Ability to manage multiple complex issues and prioritize projects concurrently

- Ability to work at all levels of the HR "stack" - Strategic, operational, and tactical

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.