Manager/Senior Manager/Director - US Legal & Compliance/Operational Risk Management - Financial Institution

Manager/Sr. Manager/Director-US Legal & Compliance and Operational Risk Management

Job Summary :

- The Compliance Manager/Sr.Manager will assist in supporting the US Compliance Group's efforts to adhere to the rapidly changing legal and regulatory environment as it relates to the consumer lending industry.

- The Compliance Manager supports in the implementation of the Compliance Management System (CMS) and associated Compliance Program components as developed by the Chief Compliance Office, and help to develop and execute strategies for closing compliance gaps.

- Participates in job-specific training and other training programs as required, ensures compliance with federal and state consumer protection regulations and all loan servicing policies and procedures, and other duties as may be assigned.

Roles and Responsibilities :

- Creating an inspiring environment with clear team goals, managing tasks and setting deadlines for the team

- Responsible for supervising, managing and motivating team members on a daily basis

Assist in the maintenance and deployment of the company CMS and the Compliance Program components including, but not limited to :

- Training Curriculum, Complaint Management, Issue Management and Corrective Action, Third Party Risk and Oversight Management, Monitoring and Testing, Risk Assessment, and related activities

- Understand business lines, operational areas, products and services and keep abreast of changes (new products, services or business practices)

- Assist in evaluating the adequacy of business policies, procedures, training and reference materials, system and manual processes with respect to regulatory requirements

- Identifies and assists in developing monitoring and testing work papers regarding operational areas of risk that may impact compliance and business losses

- Identifies process improvement opportunities based on analysis of testing conducted and recommends operational best practices

- Conduct process level reviews, track process improvement opportunities or updates, and assist in trend analysis development and reporting

- Analyze testing results to identify trends/anomalies, provide feedback, and suggestions on potential process enhancements to improve business unit compliance

- Assists in ensuring records are in order and comply with regulatory and internal retention guidelines.

- Ensures appropriate departmental compliance training is conducted and assists with preparation of in tracking analysis development and reporting

- Performs a variety of duties as required by the position and/or assigned

- Working knowledge of consumer laws and regulations

Qualification & Experience :

- A self-starting individual

- As a team leader your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration

- Bachelor's Degree in Legal Studies, Political Science, Accounting, Finance, or related field

- 5 to 10 years of financial institution experience is required.

- US Regulatory Compliance experience is required

- Must be proficient in Microsoft Office (Outlook, Word, Excel, etc.), Adobe, and possess other computer-related skills

- Exceptionally strong analytical, organization and research skills

- Demonstrated reasoning and critical thinking skills with the ability to define problems, collect data, establish facts, and draw valid conclusions in order to make recommendations to management

- Must maintain confidentiality and exercise discretion in performing daily duties

- Project management experience is necessary to work effectively in a high-pressure environment with time constraints

- Strong writing and presentation skills are required

- Excellent interpersonal and communication skills are necessary for maintaining effective relationships with employees and business unit management

Nice to Have :

- Consumer Lending Experience preferred

- Data mining experience preferred

- Certified Regulatory Compliance Manager (CRCM) certification is a plus but not required