Person slould have handled 2000+ blue collar staff and have exp of vendor management, IR, compliance etc in terms of 3rd party staff will be preferred.
Manager/Sr Manager - Contract Labour Management
Corporate Unit/Region: Corporate
Location: Gurgaon
Reporting: CHRO
JOB DESCRIPTION
Contract Labor Management, Overall Manpower Vendor Management, Statutory Compliances and Labor Practices in line with Social Minimum Standards and local labor laws
SPECIFIC ACCOUNTABILITIES:
- Vendor management & KPIs of Manpower Agencies
- Database Management of all Manpower Vendors
- Onboarding & Establishing KPI for Manpower agencies
- Monthly evaluation of KPIs and reporting to Director-HR
- Conduct Periodic Audit of all vendor on Statutory compliances & SMS guidelines/ Customer Code of Conduct (where applicable)
- Audit Report submission to stakeholders
- Follow up for Resolution of Observation raised in the Audit
- Ensuring optimal attendance of contractual workers in Warehouse
- Manpower planning and budgeting of contractual Manpower
- Business partnering with RLMs to ensure optimal attendance of contractual Manpower
- Coordination with Manpower Vendors for timely deputation of required workforce
- Records and MIS Management of Contractual employee attendance adherence report
- Customer interaction on manpower issues
- Front ending with Customer for all their Manpower related requirements
- Relationships with top 5 lead Logistics customer per Region
- Discussion with Dir - HR and Dir - Logistics and resolution of customer requirements
- Attending Statutory / regular audits managed by customers
- Data provision for all India audit requirements from Logistics customers for contractual Manpower
- Attending/ Supporting RHR for Audits as required by customers and Management
- Audit Reports submission to Dir-Log and Dir- HR
- Maintaining harmonious relations and check workforce unrest
- Maintain good relations with vendor to ensure proper Industrial relations at warehouses
- Grievance redressal for the cases reported
- To Ensure proper working conditions at warehouses
- Timely handling of manpower related issues with vendors
- Relationship management with local regulatory bodies & relevant boards e.g. security board etc.
- Responsible for liaising with statutory authorities
- Awareness of regulatory changes and implementation of the same
- Relevant Database Management / MIS/ Dashboard
- Complete Database Management of Pan-India Contractual Vendors and their Manpower
- Monthly MIS / Dashboards on Manpower and other important parameters
- Monthly statutory MIS / Dashboard
- MIS on employee engagement activities
- Data provision to stakeholders as and when required
- Display Management and Employee engagement activities at Warehouses
- Ensuring that all Displays are done on the notice board as per Statutes/ internal policies
- Management Information and related displays are managed
- Coordinate and conduct employee engagement activities at warehouses
- Contract and Invoice Management - All Vendors Pan India
- Overall Vendor contract Management
- Adherence / Execution of Vendor Contracts
- Invoice booking and coordination for payments with all India HR and Finance Teams
- Invoice validation for pan-India contractual manpower
- HR Operations for Contractual Manpower
- Adherence of compensation structure for Minimum wages and statutory compliances
- Managing Increment Cycles
- Statutory Bonus Disbursement
- Life cycle Management - Joining till Exit
- Withdrawal / Retirement / Statutory benefit Management
- Data compilation and coordination with Corp-HR for Health Insurance Benefit
- To implement proper systems for attendance Management at warehouses
- To coordinate for monthly salary input with all India Managers and Manpower vendors
Key Deliverables:
a. Employee Life cycle and benefits : Hiring to exit of all Third-party staff
b. Manpower Vendor Management
c. Compliances: Implementation of Country Labor Laws in all sites/ offices for Third party staff
d. Audit Ready: Customer Audits, Audits, ISO Audits, Internal Quarterly Audit and Action plan.
e. Stakeholder Management, Business Partnering to CL, Land transport and other BUs
f. Innovation to enhance productivity
SKILLS REQUIRED :
- Conceptual knowledge of HR functions, especially statutory compliances
- Good communication, both written and verbal
- Excellent Team player and Strong business acumen.
- Presentation Skills and Creative Thinking
- Self-starter and go-getter.
EXPERIENCE AND QUALIFICATIONS :
1. Graduate / Post-graduate in HRM
2. Relevant Qualification in Statutory / labor Laws
3. Exp of 8+ years will be preferred in the same role.
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