Job Title : Business Development Manager/Sr. Manager Level
Function : Business Development
Department: Global Operations
Location: Noida
Job Purpose
To build market position by driving a focused Business Development Strategy to ensure :
- New Business acquisition, continuity & growth in the GA at geo level by locating, developing, defining, negotiating, and closing business deals and maintaining healthy client relationship in the global accounts.
Job Responsibilities:
- Area of Responsibility & Description of Responsibility
- Client acquisition & Business Development : Seek out and source new clients by developing networks and independently identifying and developing relevant resources for sales and business development.
- Should be well versed in Software Solution selling.
- Identifies trendsetter ideas by researching industry and related events, publications, and announcements.
- Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
- Build the sales pipeline at all stages of the sales process and actively managing the pipeline to achieve success.
- Prospect, qualify, prove, and close stages of the sales process.
- Apply a consultative solution-sales approach and tailor presentations and conversations to the specific needs of the individual prospects.
- Continuous follow ups and keeping a touch base to bring out new opportunities within the existing clients.
- Initiate and lead negotiations( scope and commercial) in-line with protecting mutual business interests
- Identify possible alternatives basis price and scope requirements for award of the project
- Visualize different scenarios of negotiations and conduct negotiations independently
- Client Relationship Management & Account Mapping : Maintain and leverage on alliances and relationships, to further the organizations interest
- Develop and review strategies to enhance client retention
Develops negotiating strategies, examining risks and potentials, estimating client's needs and goals.
-To earn trust in relationships with others by consistently demonstrating integrity and professional competence.
Complete account mapping & Profiling wrt BU -wise Biz potential, competition mapping, procurement mapping
Relationship management @ account level- Sales, Marketing, Procurement
- engage with multiple stake holders for incremental / additional business opportunity within the same account
- Existing relationship management. Biz retention, continuity & ramp up
;
Client escalation management
- Sales Deliverables: Increase Retention rate, revenue growth, and relationship growth in Key accounts
- Business achievement as per plan( Revenue, Gross Margin, service-mix)
- Ensure business continuity & growth from the account
- Internal Alignments, Account Mgmnt : Ability to close deals and meet the targets independently
- Comply with documentation requirements to be an active supplier ( PO/ Agreement validity etc)
- Ensure timely redressal of issues between Client & Denave Delivery team and resolve escalations
- Devise strategies to improve on TATs on payments
- Create a project governance mechanism with business owners and internal review team
-Collaborate with internal stakeholders in defining solution approach for the client
o participate in planning proactive systems to manage various change levers in project delivery along with delivery team
o oversee alignment of client engagement strategy with business objectives
o create client and business impact through various innovative channels
o guide team members in change management and customer engagement techniques
-present and relay information to relevant parties
Job Requirements:
- Educational Qualification Bachelor's degree required, MBA preferred
- Required Skillsets - Minimum of 5 years of professional work experience in B2B sales, business development, Technology Sales and client relationship management.
- Exceptional relationship management skills and the ability to build and grow connections with people of all types and backgrounds.
- Exceptional verbal and written communication skills.
- Independent critical thinking and creative problem solving skills.
- Comfortable and confident using technology as an integral part of the sales process.
- Highly organized and detail-oriented, with the ability to keep multiple projects and client engagements active at once.
- Comfort with ambiguity and ability to navigate uncertainty.
- Dynamic and engaging.
Language Expertise English
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