Manager/Senior Manager/Assistant General Manager - Transition - BPO

Role : Transition - Manager/Senior Manager/Assistant General Manager.

Band : 5/6/7

Location :

Energy & Utilities : Band 6 : Bangalore/Kolkata.

Telecom : Band 5 : Mumbai.

Life science : Band 5 : Mumbai

Media & Information Services : Band 7 : Bangalore

Retail : Band 5 : Chennai

Airlines : Band 7 : Mumbai

Shipping : Band 6 : Pune

Hitech F&A /Supply chain : Band 6 : Bangalore

JD/Responsibility :

Roles & Responsibility includes :

- Lead all existing / New sales and solutions initiative / efforts such as RFIs,RFPs etc

- Conceptualization and creation of Collateral for presentation/solution

- Engage in discussions with ISU's/Account /Sales for RFI,RFP etc

- Client presentations, meetings etc

- To work towards providing simple and cost effective business solution to clients in complex / unstructured environments

- Coordinate industry research for trends and opportunities

- Own P&L responsibility and track

Work with Solution Head for :

- MIS/Reporting

- Budgeting

- Sr. Management discussions/presentation

- Goal/target ownership

- Critical Skills required

- Excellent client facing and communication skills

- Excellent presentation skills

- Indepth Knowledge of the respective industry domains industry with thorough understanding of atleast one or more industry verticals

- Global Respective industry domains Industry expertise related to pre-sales/solutions

- Knowledge & Experience of BPO delivery models and should have pre-sales/solution experience

- Hands-on Experience in handling RFI / RFP related to Respective industry domains domain.

Other Skills :

- Excellent Knowledge of MS Power Point, MS-project and MS Visio would be preferred

- Project management skills and know-how along with transition would be an advantage

- Ability to take ownership and work under pressure

- Ability to travel (domestic & international) as and when required

- Should be able to work staggered hours, night shifts and occasionally weekends

- Flexibility to move across locations for assignments

Good skill sets for :

- Strong oral & written communication skills

- Interpersonal, problem-solving, analytical and networking skills across various functions

- Ability to work in a team and under ambiguous situations

Qualification :

- Bachelors Degree in any discipline with an MBA is preferable