We are looking for a Manager- Seller Success for a Fintech Platform (Unicorn) Job Profile: - Own the end to end seller/partner acquisition per-onboarding and seller/partner on-boarding process. displaying ownership in accuracy and timeliness - Manage the process of scoping, hunting, and reaching out to new brands that can be onboarded via multiple online and offline avenues. - Evaluating and communicating with right stakeholders at the brand's end and establishing connection via email ID + chatbot and initiating their onboarding discussions if approved - Working closely with the category acquisition teams to fine-tune our brand onboarding strategy to ensure constant freshness of brands + products - Following the onboarding process for rejections, waitlisting and selection of brands basis category benchmarks laid down - Working with partner teams and internal stakeholders to get the contract signed/updated and manage partner requisites - Keen eye for spotting trends and brands that are up and coming on social media. - Managing the complete cycle of on-boarding process, including seller training ensuring a smooth handshake Owning correct asset (image and content data) collection process from the sellers/partners required for cataloging of products. - Responsible for quality check of data collected from sellers including images, content, inventory, pincodes and pricing. - Responsible for maintaining the pricing slabs and central repositories with updated pricing data which is crucial for campaigns - Collating weekly/monthly reports both internal and external and sharing with partner teams understanding partners issues and coming up with solutions ensuring higher partner NPS. - Work with partner teams on ad hoc pay-out queries (TDS/TCS, missing invoices, email id change request) - Seller training on attributes sheets and mandatory information. Seller hand holding post information collection and helping sellers integrate with CRED systems. Ensuring accuracy of information flow to the downstream systems. - Acting as a bridge between sellers/partners and business to solve seller queries and arrive at quick resolution ensuring least impact and delays. Requirements: - 6-8 years of work experience preferably in e-commerce operations - 2-3 years of experience leading a team - Proficiency with data and excel ; pivot tables, vlookup, shortcuts etc. (Macros - good to have) - Have high organizing ability, proactiveness and attention to detail - Have a business acumen to read and comprehend data - Possess good written communication skills to work with partners and team - Own the capability to do pipeline management and program management - Have a propensity to multitask - Have a good hold at stakeholder management - Ability to manage a team size of 10-12 at any given point of time

Bangalore

Manager - Seller Success - FinTech 

Manager - Seller Success - FinTech  ,Job Description for Manager - Seller Success - FinTech  in NetSysCon in  Bangalore for (5-10) years of experience. Apply Now!

Job Description for Manager - Seller Success - FinTech  in NetSysCon in  Bangalore for (5-10) years of experience. Apply Now!