Manager - Secretarial - IT

Job Title: Manager - Secretarial

Reports to: Chief Operating Officer

Location: Mohali, India

Job Description:

Job Purpose:

The Manager - Secretarial will be responsible for leading the team that manages client onboarding, company formation, and corporate compliances for corporate clients on an outsourced basis.

The purpose of this role is to ensure that all legal and regulatory requirements are met for clients, provide exceptional customer service, and contribute to the growth and success of the company.

The Manager will work closely with the Chief Operating Officer, other members of the executive team, and the client services team to deliver high-quality services to clients. The purpose of this role is to manage the delivery of secretarial services to our clients, maintain strong relationships with clients, and contribute to the growth and success of our company.

Roles and Responsibilities:

- Manage the team that handles client onboarding, company formation, and corporate compliances for a portfolio of corporate clients.

- Ensure compliance with all legal and regulatory requirements for clients, including company law, tax regulations, and other applicable laws and regulations.

- Develop and maintain relationships with clients and provide exceptional customer service to ensure client satisfaction.

- Monitor and track client compliance requirements and deadlines and ensure timely and accurate filing of all necessary documents.

- Collaborate with other members of the team to ensure smooth delivery of services to clients.

- Stay up-to-date with changes in laws and regulations and communicate relevant updates to clients.

- Manage the team's workload and resources, including hiring, training, and performance management.

- Develop and maintain relationships with key stakeholders, including clients, vendors, and partners.

- Participate in the development and implementation of policies, procedures, and internal controls related to secretarial services.

- Monitor and analyze team performance metrics to identify areas for improvement and make recommendations to the Chief Operating Officer.

Experience / Skills / Core Competencies:

Profile:

- Master's degree in law, business, or a related field; LLB or CS certification preferred.

- 5-7 years of experience in company secretarial services, with at least 2 years in a management role.

- Strong understanding of company law, tax regulations, and other applicable laws and regulations.

- Excellent communication and interpersonal skills, with the ability to build relationships with clients and team members.

- Ability to work independently and prioritize tasks effectively in a fast-paced environment.

- Proficiency in Microsoft Office applications and company secretarial software.

- High degree of integrity and ethical standards, with a commitment to compliance and risk management.

Interpersonal Style

- Personal commitment to organizational excellence; displays honesty, integrity, and a strong sense of ethics in all decision and actions.

- Resilient; remains calm and deliberate under conditions of stress.

- Effective communication skills

- Team player

Problem Solving and Analysis

Ability to analyse complex issues and draw correct conclusions

Ability to make systematic and rational judgments based on relevant information