Manager - School Sales - Edtech Startup

Are you looking for unlimited opportunities to develop and succeed? Then come and join the personalized education startup and lend your support in creating a universal learning ecosystem for learners!!

Our Client is a K-10 education technology company catering to schools in Karnataka, Andhra Pradesh, Maharashtra and Tamilnadu. Founded in 2009 as an education assessment consulting firm, they have partnered with various national and international organizations for impact assessment programs. The company provides India's first and only Individualised Progressive Learning Program. The core team includes expert academicians and alumni of IITs, IIMs, ISB, NID, RAND Corporation, Teach for India and many other reputed institutes.

They are one of the fastest growing education startups in India and have delivered more than 1.7 million individualised remedial worksheets and served over 800 schools. In 2018, the company has raised $13.5 million in its latest round of funding to be used for further investment in product innovation and geographical expansion.

As the School Sales Manager, you will be responsible for the complete business in the assigned territory. You will retain the existing customers and source new business through various available lead sources in the territory.

You will also be working with collection manager of the territory to ensure collection of the outstanding amount from schools.

What you will do:

Business Development:

- Lead generation -Participating in events, exhibitions to generate leads. Organizing customer meets to build new relationships and strengthen existing relationships

- Channel Development- Identifying, developing and managing channel partners who can generate new business or influence a sale

- School acquisition -Reaching out to prospective schools through various lead sources like references, channel etc., building a pipeline and signing them up

- School Retention and upgrade -Retaining all existing schools and upgrading the value of business within the portfolio

- Collection - Collection of money due from schools on time.

School relationship:

- Relationship - Managing relationships with the designated schools within the territory

- Communication - Ensuring periodic communication with the School Owner / Correspondent and sharing the progress of program implementation in the School

Program implementation:

- Coordination - Being the single point of contact for the school and coordinating internally with operations, product specialists and product team to ensure complete and efficient implementation

Service satisfaction:

- Customer Satisfaction -Driving customer satisfaction for the managed schools by monitoring and ensuring on time, high quality product and service delivery

- Proactive problem solving - Being transparent in sharing the feedback of the Schools and proactively resolving issues or queries of the clients in a timely manner

- Escalating all issues concerning program implementation to the respective Zonal/ Regional

Business Manager

- Reporting and Documentation:

- Documentation: Completing all documentation regarding school sign up, collecting advance amount as per policy and engaging the schools as per the need

- Reporting: Keeping all reporting formats, CRM, documentation etc. updated on day-to-day basis

What you need to know/have:

- 2-5 years of B2B sales experience in Publishing Industry

- Experience in Concept Selling, especially experience in appointment of distributors/acquisition of school

- A high energy job which requires an individual to spend 100% of the time in the field

- Teamwork and collaboration - Should be able to work with other team member

- Collection of receivables - Should be able to collect the receivables from the customers based on agreed terms

- Problem Solving Skills - Should be able to identify roadblocks and find ways to navigate them

- Aggressive pursuit of goals- A go-getter who gets things done. Should be able to stretch and persevere and takes rejection as a part of the job

- Quick learning - Picks up concepts, nuances, etc. quickly and adapts style to match the market/customer need

- Work ethic - A self-starter and comprehensive approach of doing things

- Comfortable to travel in city and around the territory

- Inter personal skills and communication - Excellent communication and ability to build rapport

- Key Account Management and Channel development and management

- Knowledge of Data handling and MS office