Manager - SAP Success Factors - Employee Central Reporting Solution

Department: IT Services and Support

Primary purpose and function of this position:

- The BA will be part of the Success Factors Service and Support team. In this role, your focus will be leading the SF reporting solution across all functional modules including.

- From understanding business needs, defining requirements, determining the best technical solution, and implementing the solutions in the system, such that they meet customer expectations.

Education and Knowledge Requirements:

- 3+ years leading hands on success Factors reporting tools.

- Experience with implementing employee Central.

- EC SF Certified

- Vast experience in writing reports using Stories technology

- Good knowledge of ORD reporting, Report center.

- Knowledge of Integration and EC API's

Job Requirements :

- Individual Contributor - can work independently on tasks end to end and with different stakeholders from IT and business

- Customer facing BA with experience in requirement gathering, solution design, Documentation

- Vast hands on Technical experience with Building reports with different tools such as ORD, Advanced reporting, Ad Hoc reporting, Dashboards, Report Stories

- People Analytics

- Reporting in different SF modules

- Report Center and Insights

- Establishing Reporting guidelines, procedures and documentation templates

- Level 2 support, Handling support tickets as well as supporting other consultants Reporting expert

- Responsible for support with Vendor on relevant issues

- Application Release management including impact analysis and communication with Stakeholders

- Supporting reporting requirements - creating and updating reports as part of ongoing delivery or projects

- Business user engagement activities including requirements gathering, presenting solutions, UAT support and general training

- Document business requirements, write functional and technical designs, carry out configuration and setups in the system to perform the required changes

- Maintain and practice standards as defined by GxP and Company SOPs

- Attend meetings as required

Skills and Capabilities:

- Excellent follow-up, time management and organization skills

- Proactive technical troubleshooting and problem solving skills

- Self-driven, results oriented and someone who takes ownership. High external and internal service orientation, initiative, creativity, diligence, accuracy and social skills.

- Must have solid interpersonal skills to work with stakeholders to understand, propose, and deliver solutions

- Successful experience working in a team environment and with a multi-disciplinary and global team

- Pharmaceuticals industry experience and knowledge a plus

Languages: English - reading, writing, speaking