Manager - Sales Operations - B2B SaaS

Sales Operations Manager

Location : Bangalore

Years of experience : 4-7 years

MUST HAVE :

- Minimum 1-2 yr of experience in B2B SaaS

- Experience in the role of Sales Ops/Sales Support is a must to have

- Excellent communication skills, written, interpersonal, and presentation skills

- Proficient in CRM Administration, Process Automation & workflow management in CRM

Job description :

- Process Optimization - providing a simple and easy-to-follow sales process

- Sales process development, adoption, and adherence

- Enabling the sales team with intelligence at lead/opportunity level

- Executing Sales Forecasting on a Q-o-Q & M-o-M basis

- Owning reports and dashboards for Sales Organization

- Enabling the Sales in improving the level of engagement in deals and helping any which way to accelerate the deals forward

- Operates in a cooperative and collaborative spirit to achieve shared goals across multiple functions (Sales, SDR, Legal, Pre-sales, Marketing Team)

- Ensuring CRM updates and availability for Sales teams

- Supporting programs to improve sales productivity and efficiencies. Driving business process, workflow re-engineering, and productivity improvement initiatives

- Understand Sales and Marketing KPI metrics to cover Lead to Order data of Sales opportunity lifecycle.

- Build reporting dashboards and drive analysis to increase the performance visibility to the business owners. Synthesize complex data into easily understood and compelling management reports and performance dashboards

- Providing the sales team with any necessary materials, tools and reports so they can hit the targets consistently.

Skills Required :

- Proficiency in data management/analytical tools including experience with:

a. Microsoft Office Suite - Excel, Word, PPT & Google suite product

b. Experience with BA & BI Tools like R/Python & Tableau/PowerBI/Data Studio would be an added advantage

- Achieve results through influence, persuasion & collaboration.

- Attention for detail and speed of execution with adherence to deadlines.

- Affinity to analyzing numbers

- Data-oriented and exceptional attention to details

- Ability to smartly interface with all levels of employees including Senior Executives & Top Management

- Ability to work at a cross-functional level, manage multiple, concurrent projects and work collaboratively and thrive in a fast-paced, constantly changing environment

- Ability to be accountable & responsible for any work assigned with an extreme level of ownership

- Willing and able to roll up the sleeves to get things done, highly proactive and able to come up with new ideas and initiatives from time to time