- Creating and maintaining Sales Operations policies, processes, training, and sales-related material Manage requests from the Sales team around engagement policies/sales processes and identify patterns that can help improve and optimize these policies and processes Working closely with the Sales team to ensure our CRM consolidates all our customer information, which would provide trusted insights for the team
- Partner with internal teams like Sales Enablement and Marketing
- Build and manage the Sales Operations team to ensure data hygiene in the CRM, optimized lead generation, updated with the latest mobile app/web trends/data, etc
Requirements :
- Minimum 10 years of sales operations experience, preferably in a fast growing environment Hands-on experience of the following Sales Operation functions, but not limited to: Contact List Cleanup, Data Cleaning, B2B Sales Lead Generation, Data Mining & Extraction Deep SFDC expertise and knowledge of enterprise SaaS tools (e.g. Outreach, Tableau or any other data visualization tool)
- Comfortable building high-quality and complex spreadsheets, models and presentations A strong understanding of lead scoring, segmentation, revenue attribution and ROI
- Strong analytical skills with a data-driven, result-oriented approach
- Ability to pivot and change priorities if needed, handling multiple projects/details and meeting deadlines
- A collaborative working style, with experience working across the company with teams of varied size to achieve common goals
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