Manager - Sales - IT

Sales Manager | Remote | Diversity role

Roles and Responsibilities

Role Purpose: The global nature of the company requires each sales manager to be a strong leader, exhibiting an entrepreneurial mindset, with a proven background in sales delivery, a history of building and leading teams and excellent interpersonal skills to take a hands on approach in ensuring that the strategic drivers from the global plan are executed in country, by leveraging relationships internally and externally.

The Sales manager will be responsible for building and leading a strong pipeline, ensuring the consistent achievement of all measurable objectives, follow SOPs and company policy, and consistently deliver sales targets and KPIs. Directly and with your team, manage the entire end to end business development process from lead generation through to close, including:

Sales Functions:

- Manage and drive both personal and team lead generation activities, including the identification and qualification of prospects, key decision makers and influencers, via direct prospecting, working with partners, customer success, marketing and Coats commercial teams.

- Manage and maintain a sales pipeline of sufficient value to ensure that the sales target is achieved in line with the current KPIs.

- Manage and maintain details of all sales activities and prospect status in the CRM system. Maintaining full, accurate and up to date information relating to the latest status of all sales prospects in CRM including, the sales stage, copies of any visit reports, proposal documents etc.,

- Forecast across the teams monthly and quarterly opportunities accurately, within a +70% accuracy.

- Conduct initial sales meetings / presentations to build credibility, understand prospect needs and drive the strict adherence to the mandated sales methodology and process.

- Orchestrate discovery sessions with the prospect, with solution consulting, to understand current process and identify problems/issues with existing processes (Pain Chain/business process analysis)

- Review findings of discovery sessions and agree structure/scope of custom demo, building custom demos with solution consulting and presenting them to prospects as an impactful business case through a customized demo.

- Create compelling solutions based on the technical information from solution consulting, presented to the customer through SPIN closing and our standard proposal templates.

- Prospect follow up, negotiation and close (ensuring that the terms of the software license agreement are acceptable to both parties)

- Completion of sales contracts and other required documentation, ensuring correct sign-offs and approvals through the business

- Obtain a press release and an agreement for a case study for all successful sales and referrals to other potential prospects.

Desired Candidate Profile:

- Post Graduate from premier or 2 tier institutes with knowledge in Computer Softwares especially in Textile industry (Garmenting).

- Individual Contributor with a strong hunter mentality, proactive and independent, willing to lead by example and go the extra mile.

- Experience of consultative, B2B software and solutions sales up to C-Suite and in large, complex global businesses.

- A proven and consistent track record of success delivering >20% YoY revenue growth

- Strong commercial and negotiation skills.

- Best in class sales operating model and sales process management.

- Excellent communication and people skills, including face to face, over the telephone and in writing; confident in dealing with individuals at all levels of an organisation.

- Strong desire to excel in a dynamic and challenging environment.

- Able to work and stay organised in a fast-paced environment.

- Technically adept and capable of learning new software.

- A capable and independent operator, with a high level of personal drive and ownership, but also the ability to work effectively as part of a team.

- Systematic and process driven with an analytical approach to problem solving / overcoming barriers. Ability to listen and interpret user needs (apart from user wants) and provide workable solutions to problems.

- Able to combine strategic sales management and hands on direct sales activity with the ability and willingness to learn technical detail and present/demonstrate software effectively.

- High personal standards, integrity and attention to detail, able to demonstrate effective judgement and decision making.

- A willingness to travel throughout the territory and beyond as required.

- This is a diversity role and female candidates are preferred for this role.