Manager - Sales - Inside Sales - EduTech Conglomerate

Get the opportunity to be the core executor for inside sales with this role!

Our client is a pioneering Edutech corporate that offers diversified and integrated technology-enabled education products, services, content and infrastructure. Led by a team of highly qualified professionals including IIT-IIM alumni, with a passion for excellence in education, the firm is focused on shaping the lives and careers of many students. The company is headquartered in Delhi.

- As the Sales Manager - Inside Sales, you will be leading a team who will be responsible for counselling students on phone and bringing revenue by suggesting the right products of the company.

- You will be responsible for the competencies spanning over three broad areas namely -

1. Sales team operational management

2. Coaching and training

3. Product, market and company understanding.

You will have 10-15 telesales agents reporting into you.

What you will do:

Sales team operational management:

- Target fixing and incentive alignment of agents

- Sales planning

- Organizing and developing plans for achievement of sales targets

- Managing the sales processes

- Ensuring effective use of CRM, IVR, Chat and ATC systems

Coaching and training:

- Being an effective and inspiring communicator

- Being a Motivational leader for the team

- Hiring and selecting the right sales people

- Performance management

The product, market, and company understanding :

- Having a Superior product understanding

- Having all exam details at fingertips and do not need to Google for Exam calendar, syllabus, eligibility criteria, college cut-off scores

- Being conversant with the company's history, founders, vision and values

Candidate Profile:

- MBA and/or Engineering degree from tier 1/2 institutes with relevant industry experience

- An inside sales role majorly with limited field sales opportunity

- Should have managed a team of 5 to 6 tele-sales members

- Excellent judgment and creative problem solving skills

- Good Writing Skills suitable for digital campaigns

- Able to make decisions in a changing environment and anticipate future needs

- Strong analytics skills

- Extremely polished communication skills

- Flexible for 6 days a week working with rotational off (Sunday will be working)