Manager - Risk Operations - BFSI

- Manage and develop one or more specialized customer service and operations functional teams within Operations area with complex and risk in functional area

- Develop strategies to improve staffing processes, ensure specialized functions meet regulatory guidelines in support of risk management and compliance

- Engage stakeholders and internal partners associated within the Operations area

- Work independently on moderately complex issues and projects

- Identify opportunities for process improvement and risk control development and escalates issues to more experienced management

- Provide training, performance, evaluation and coaching of less experienced team

- Make decisions and resolve issues regarding resources, objectives and operations of functional area and team to meet business objectives

- Interpret and develop policies and procedures for operation functions with low to moderate complexity within scope of responsibility

- Provide responsibility for budget and financial performance

- Collaborate and influence all levels of professionals including more experienced managers

- Lead team to achieve objectives

- Manage allocation of people and financial resources for Operations

- Mentor and guide talent development of direct reports and assist in hiring talent