Manager - Risk Management & Operational Effectiveness - Financial Services

We have an opening for Manager - Risk Management & Operational Effectiveness with a Leading Financial Services Company (MNC) in Mumbai.

Role: Manager - Risk Management & Operational Effectiveness

Location : Mumbai

Job Description :

- Individually accountable for managing the risk environment for Customer Service Operations across processes

- Fulfil an advisory role on the coordination of assurance, effective ways of improving existing processes, and assisting management in implementing recommended improvements

- Undertake reviews of business processes and systems to document and evaluate the effectiveness of key processes/controls and reduce the risk of operational loss.

- Be the face of the UK Risk and Compliance team and provide adequate support to operations in identification, assessment and mitigation of risks in their process.

- Responsibilities include liaison with the other risk teams to provide adequate understanding and support to operations in managing their entity level risks including BCP, SYSC, Compliance etc

- Work closely with senior leadership and stakeholders in the organization and provide assurance by performing process walk through, risk assessments and providing adequate governance

- Report any outstanding issues that have not been cleared to Senior Management and request action be taken.

- Participate in organization wide change programmes to ensure the risks are well understood and managed

- Creating awareness across teams and levels with a view to manage operational incidents and ensure compliance with required standards

- Ensure adequate governance through risk committees and dashboards to highlight the status of risk and control environment

- The self-certification (Turnbull) requirements are completed accurately and to the desired standard.

- SYSC actions are captured on Open pages (and local risk registers) and are kept up to date and tracked through the year.

Hardik Shah
HR Consultant - Recruitment
Avenues Consulting
Landline: - 022-65146606/- 022-65546606/Mobile (work): 09967555969