ROLE SUMMARY/PURPOSE:
- The Manager HR is responsible for bringing quality, diverse talent to company and ensuring a best-in-class staffing practices. Drive sourcing capability & capacity across all processes in Contact Center, proactively build diverse talent pool while leveraging all talent channels and managing campus hiring.
KEY RESPONSIBILITIES:
- Identify and implement sourcing strategies and screen based upon the job position by identifying and/or utilizing a multitude of resources
- Leverage networking with potential candidates to promote the employer brand, reduce time-to hire and ensure we attract the best talent
- Partnering with Universities with innovative ways to attract right talent pool. Implement the hiring strategy for recruiting within the timelines
- Planning in the delivery of agreed targeted numbers across all the processes
- Ensuring all documentation for hiring is up to date.
- Ensuring 100% adherence to the recruitment and compliance procedures defined by the organization
- Active promotion of the Employee Referral Program for quality hiring and leverage different employee schemes in the organization portal so that it reaches to the employees to get employee referrals.
- Maintaining and analysing data and presenting Hiring dashboards as per the business needs
- To work closely with Universities for Campus and Internship program
- Responsible for all sourcing needs with a track record of delivering on expectations and commitments.
- Excels in communication and project management skills.
- Establishes strong relationships and nurtures a robust professional network - both internally and externally. Actively utilizes social media sites to create and leverage a solid network
- Act as a company Brand Ambassador to support sourcing and recruiting efforts, utilizing the company People Brand Toolkit.
- Employ a strong professional network to find candidates externally - focus on talent, experience and diversity
- Maintaining HR Dashboard to gain insights on talent pool, source mix and other data supporting the hiring activity.
REQUIRED SKILLS/KNOWLEDGE:
- Experience with Volume Hiring / Lateral Hiring / ITeS Industry
- Detail oriented with practical approach to problem solving
- Able to manage high volume workload and have a flexible approach
- Track record of success in owning and executing the process to identify and attract talent for immediate business needs, as well as for critical long-term talent pipelines.
- Experience working with essential tools including ATS, resume databases, and internet sourcing tools
- Good communication and interpersonal skills, well connected and intellectually curious individual
- Ability to multitask and willing to work in tough timelines.
- Good Knowledge of MS office.
DESIRED SKILLS/KNOWLEDGE:
- Master's Degree in HR from an accredited university.
- Good experience in recruitment and sourcing of talent.
- Experience within the IT/ ITeS industry would be an added advantage.
ELIGIBILITY CRITERIA:
- Graduate Degree with 4+ years of experience in Recruitment, or 6+ years of experience in Recruitment in lieu of the Graduate degree.
WORK TIMINGS:
- The role requires the incumbent to be available between 03:30 PM - 09:00 PM IST. The remaining hours are flexible, and will typically not exceed 11:00 PM IST
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